Concierge

Job Description

Description:

The Olin Apartments- Concierge- Denver

Senior Housing Options, Inc., a non-profit providing affordable, safe housing and care for seniors and people with disabilities, has a great opportunity for a Front Desk Concierge to join out Olin Team.

If you enjoy caring for others, working for a non-profit, and having a mission that you can believe in, then join our professional team at Senior Housing Options!

Senior Housing Options, Inc. (SHO), a non-profit providing affordable, safe housing and care for seniors and people with disabilities, has a great opportunity for a Security/Front Desk Attendant to join our team at The Olin Hotel! SHO provides affordable housing for older adults and persons with disabilities. All employees must be able to provide excellent customer service, show compassion, and have a friendly attitude.

Expected Hours of Work: Sunday and Mondays overnight shift (11pm-7am) and Thursday (7am -3pm) and Friday day shift (11am-3pm).

What We Offer:

Double time pay for employees who do work holidays

Paid holidays and paid time off for all full-time positions

Holiday pay for all full-time positions, even if you don’t work the holidays

Flexible Spending Account to use towards healthcare expenses

Free disability and life insurance after 1 year of employment

Retirement options with 2% matching contributions

Free Employee Assistance Programs

Career development opportunities, with the possibility of advancement within the organization

Health, Dental, Vision Benefits

Opportunities for training, career growth and leadership development

An employer with a mission you can believe in and a team that works together to achieve it!

Summary/Objective:

This role serves as part of a team of Lobby Attendants who collectively oversee front desk operations and ensure front desk coverage 24 hours a day. The Lobby Attendant is responsible for monitoring entry into the building and ensuring the safety of all employees and residents. This position follows strict front desk policies and protocols.

Senior Housing Options, Inc. (SHO), a non-profit providing affordable, safe housing and care for seniors and people with disabilities and has a great opportunity for a Lobby Attendant/Front Desk Security to join our team at one of our assisted living facilities. This will be a part-time (with the possibility of turning into a full-time position), night shift position on Saturday, Sunday, and Monday.

Responsibilities and Duties

Monitor front desk to ensure secured lobby is appropriately maintained

Signing visitors, vendors, service providers, and staff in/out of the building

Requesting and reviewing photo identification prior to allowing access to the secured building

Monitoring surveillance cameras and documenting incidents which occur

Light patrol of building corridors, courtyard and property grounds

Answering phones and paging emergency administrative staff or on-call maintenance staff

Receive mail, packages and other correspondence

Complying with directives provided by administrative staff or emergency personnel

In the absence of management, respond to resident complaints/emergencies

Report accidents/incidents/hazards to management via established communication platforms

Accept and document resident work order requests

Treat all private and/or privileged information about residents confidential

Maintain understanding and familiarity of building and alarm operating systems

Collect rent payments from residents and issue receipts

Perform other duties as assigned or required by management

Requirements:

Qualifications and Skills

Ability to communicate clearly both verbally and in writing, including the ability to provide nontechnical assistance in a simple, straightforward manner

Demonstrate sensitivity to the concerns of residents and a commitment to dealing fairly with all

Friendly demeanor, positive disposition, tactful, patience and high ethical character

Maintains a professional demeanor and responds with urgency

Strong organizational and interpersonal skills; attention to detail

Basic computer/internet knowledge and typing skills

Demonstrated ability to work effectively with a wide range of diverse constituents

Self-directed and proactive; independent problem solver

Candidates May Have To:

Submit to background screen

Submit to a TB skin test, Hep B vaccination, and/or flu shot

Part-time