VIBE Supervisor, Audio Visual

Under the direction of the Manager, VIBE, the Supervisor, Audio Visual (A/V), VIBE provides high level, in-depth technical programming and support for atmospheric based audio visual systems. Actively supervises the VIBE A/V Technicians in the flawless execution of Yaamava’ Resort and Casino operations. Oversees the training and serves as an extension of management for the day to day VIBE requests. Responsible for supporting the direction of the Manager, Audio Visual VIBE in the execution of atmospheric initiaitvies including the rotational sports programming of The 909. In conjunction with Marketing, delivers motion graphics/video projects adhering to Enterprise branding guidelines to enhance our guest entertainment experience. Handles daily technical operations and first line maintenance for audio and video entertainment on the casino floor and The 909, in order to assist in reaching profitability, guest satisfaction, and compliance goals. Provides encouragement, sets high expectations, and demonstrates positive examples necessary to ensure a fun, exciting and professional working environment for our team members and a pleasant and entertaining experience for our guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Programs, engineers, operates and setups a variety of A/V equipment including, but not limited to; microphones, speakers, projectors, video screens, and video monitors.

2. Collaborates with key stakeholders to implement and complete all events in a timely manner and within the appropriate budget. Supports the strategic direction of the VIBE Manager and Entertainment department, including operating procedures, structure and efficiency in order to provide maximum value to Yaamava’ Resort and Casino.

3. Manages the installation, troubleshooting and programming of AV systems throughout Yaamava’. Oversees equipment maintenance schedule and preventative maintenance plans and procedures. Manages and maintains the AV asset inventory system.

4. Partners with the Entertainment department leadership to design and install A/V technology solutions. Coaches and trains other A/V team members.

5. Transports, set-ups, removes and operates A/V equipment for onsite and offsite meetings. Assists with the purchase of new equipment and supplies as necessary and administer competitive bid process.

6. Tracks and maintains inventory of A/V equipment leveraging a centralized asset management database.

7. Collaborates on the creation and distributes information, procedures and rules regarding AV needs for on and off-site events. Remains current on new AV technology and equipment as it is introduced to the market.

8. Performs other duties as assigned to support the efficient operation of the department.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor’s degree in a related field required.

• Minimum of one (1) year of direct audio-visual related experience required including working directly with projectors, microphones, speakers, amplifiers, and LCD/Plasma displays required.

• Previous supervisory experience preferred.

• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Experience working with digital signage and audio software such as LUCI, Industry Weapon, Crestron, Orange Door, Resolume, and SpinetiX is preferred.

• Vast knowledge of audio, visual, lighting and digital equipment is vital.

• Advanced technical aptitude in audio visual technology, computers and networking.

• Requires comprehensive knowledge of network hardware and software.

• Strong verbal and written communication skills to ensure that a non-technical end user and/or senior executive can understand.

• Ability to create a positive and professional business relationships with internal and external clients.

• Intermediate proficiency in Microsoft Word, Excel, PowerPoint and Outlook is essential.

• Intermediate to Advanced proficiency in Crestron, QSC equipment, Amplifiers, Receivers, A/V converters and processors.

• Prior experience in leading small teams is preferred.

REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

• Select One of the Following for Driving Responsibilities:

o Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

• Primary work environment is in a climate-controlled resort and casino setting.

• Work requires travel to attend meetings, trade shows, and conferences.

• Incumbents may be required to work evening, weekend and holiday shifts.

• Must be able to work in a fast-paced, high-demand environment.

• Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.

• Sedentary work: involves standing most of the time and may sit intermittently. Constantly operates a computer and other

office productivity machinery, such as a calculator, copy machine, and computer printer.

• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.

• Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.

• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings,

via videoconference and over the telephone.

• Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.

• Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.

• Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.

• The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

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