Office Services Clerk

Job Description

Description:

HLG is dedicated to making a difference in the lives of people who have been injured or disabled. What we do every day, with each individual client, positively impacts them as they face some of their most difficult times. Making a difference is what drives every member of this team, and it makes us one of the preeminent firms in our industry.

We are a committed and cohesive group of professionals. We are growing fast and looking for people who aren’t afraid of a challenge nor of going the extra mile – because our clients deserve it. If you’re looking for more than a daily grind where what you do matters, we’re looking for you.

Currently, we are looking to add an Office Services Clerk to our Office Services team to handle general administrative functions including mail, printing, supplies, etc. Some of the key responsibilities include (but are not limited to):

Collaborating with the entire Office Services department to achieve the collective goal of creating a welcoming, informative, and comfortable environment for clients.

Emailing client satisfaction surveys and mailing client birthday cards.

Answering calls to the main HLG phone line, along with distributing faxes and phone messages.

Overseeing (stamping, scanning, and sending/distributing) all incoming and outgoing mail.

Monitoring and ordering of office supply inventory.

Distributing medical records that arrive through electronic portals.

Communicating through office-wide channels about mail and visitor updates.

Assisting with general office work as needed. Requirements:

OUR IDEAL CANDIDATE DEMONSTRATES OUR "EPIC" CORE VALUES

Displays Excellence by being growth-minded, being adaptable, and always striving for greatness

Shows Passion, care, and devotion to each client (and team member) they come in contact with daily

Wants to Impact their community, feeling personal fulfillment by having an indisputable effect on others

Shows Courage and initiative to overcome the unknown

REQUIRED COMPETENCIES

Strong verbal and written communication skills.

Pleasant and caring.

High level of honesty and discretion.

Professional phone voice.

Acceptable, professional etiquette.

Strong active-listening skills.

Strong computer skills and efficient in Microsoft Office.

Impeccable attendance and punctuality.

High School Diploma or GED.

Notary Public preferred but not required.

Full-time