Business Systems Analyst

Posting Date05/21/25

Application Deadline05/23/25

Pay RangeAnticipated Hiring Range: $57,000 - $81,000 annually

Full Pay Range: $57,000 - $105,000 annually

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is not eligible for overtime compensation.

Job TypeUnclassified

DepartmentEnterprise Technology

About the Position

If you enjoy collaborating with business and system owners and end-users to upgrade or enhance existing applications, this might be the role for you!

As the Business Systems Analyst, you will be supporting Enterprise Technology & Innovation (ETI) as a portfolio coordinator by ensuring the operational quality and effectiveness of technology solutions delivered by ETI. You will document and validate requirements and design improvement processes and workflows to make appropriate recommendations. We will count on you to be the functional expert on the specified applications and the point of contact between the business unit and ETI.

Bring your skills and business systems know-how and apply today!

About Us

Are you looking for a career in a dynamic organization that embraces a can-do spirit? Look no further than Maricopa County’s Enterprise Technology & Innovation!

We are a team that prides ourselves on leveraging technology to create digital transformations. We look for ways to bring about innovative solutions while providing top-notch customer service. Apply today and become part of the team that makes a lasting impact on the future of technology at Maricopa County.

Proud to Offer

Work with a greater purpose

Tuition reimbursement

Exceptional work-life balance, with hybrid work schedule options

Opportunities for growth and development within Maricopa County

Low-cost, high-value healthcare for you and your qualifying dependents

Paid vacation, sick time, and parental leave

Extensive wellness program, including healthcare premium discounts

Employee discounts for goods and services

Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1

Learn more at Work With Us Maricopa County, AZ

We Require

Two years of business systems analysis experience, including direct engagement with clients to understand and document the business needs and collaborating with business and technical stakeholders, ensuring various tasks are completed throughout the project life cycle

Bachelor’s degree in Information Technology, Business Administration, or a related field

Post-secondary education may substitute for up to one year of the required experience

We Also Value

Business systems analysis experience, requirements elicitation, creating and maintaining content for processes, workflows, use cases and data schemas for various county department initiatives

Creating content for user scenarios, training, guides, and FAQ materials

Coordinating validation, user acceptance testing, defect logging and management

Certifications related to Business Analysis Professional, Competency in Business Analysis, Capability in Business Analysis, Agile Analysis, ITIL, Software Quality, and Project Management

Proficiency with Microsoft Office, SharePoint, TEAMS, Project, Azure DevOps (TFS), Test Architect (test automation), and Jira

Job Contributions

Collaborates with senior staff, business owners, systems owners, decision-makers, and end-users to define business requirements, project objectives, and deliverables

Creates process models, diagrams, mock-ups, and prototype requirements

Prepares test plans, conducts testing, and captures test results; monitors and evaluates the quality of the development effort, resolves problems, publishes progress reports, and assures that objectives and deliverables are met

Communicates and manages changes, enhancements, and modifications of business requirements

Facilitate meetings remotely utilizing TEAMS, documenting meeting minutes, action items, and decisions

Guide and lead business stakeholders through unknown territory ensuring deliverables are clearly defined and provide value to end solution

Provides reference materials for user training and helpdesk support

Reviews and consolidates all final project documentation to ensure compliance with records retention schedules

Work in office to support face-to-face meeting, working sessions, and team activities

Working Conditions

Exerting up to 10 pounds occasionally or negligible weights frequently; sitting most of the time

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions

Selection Procedure

Only the most qualified candidates will be considered

Consideration will only be given to candidates who submit online applications

Candidates will be contacted primarily through email and their Workday online application profile

Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!

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