Desktop Technician

Job Description

Job Summary:

Key Responsibilities:

Diagnosing and resolving hardware and software problems for end-users, both on-site and remotely.

Installing, configuring, and maintaining computer hardware, software, and peripherals.

Providing technical assistance to users, including training on software and hardware, and answering questions.

Understanding basic networking concepts and potentially working with security protocols.

Documenting troubleshooting procedures, maintaining user records, and tracking hardware and software inventory.

Working with other IT staff and users to identify and resolve problems, often communicating solutions clearly.

Skills and Qualifications:

Strong understanding of computer hardware, software, operating systems, and networking.

Ability to diagnose and resolve technical issues effectively and efficiently.

Excellent verbal and written communication skills for interacting with users.

Patient, friendly, and able to explain technical concepts to non-technical users.

Time management and the ability to prioritize tasks.

Ability to work independently and as part of a team.

Attention to detail and organizational skills.

Ability to learn quickly and adapt to new technologies.

5+ years of Experience

An associate's degree in IT or a related field is often preferred, and certifications like CompTIA A+ and Microsoft Certified Professional (MCP) can be beneficial.

Schedule: M-F 8am-5pm

Salary Range: $22.00 To $26.00 Hourly DOE

Organization Description:

HII headquartered in Chatsworth, California, U.S.A., is a leading supplier of integrated products, services and support to military forces, aviation and commercial industries, Government agencies and prime contractors worldwide. Focused on defense and commercial technology, the Company develops manufactures and supports a broad range of systems for over one hundred industries as well as mission critical and military sustainment requirements worldwide. We are extremely proud of the fact that our extensive design capabilities enable us to produce the most sophisticated units known to today's technology.

Our corporate, engineering and manufacturing facilities, located in Chatsworth, CA and Forsyth, GA, encompass over 625,000 sq. feet. Our manufacturing facility is equipped with the latest state-of-the-art equipment such as CNC lathes and mills, computerized tube bending, and automatic press brake and programmable punch press, laser topography scanners, and other quality verification devices.

HII has combined the greatest talent, skill, and equipment to best service our customers' demands.

HII is an Equal Employment Opportunity Employer and strictly prohibits discrimination and harassment against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination and harassment against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability (including physical, emotional, and mental health), or status as a protected veteran.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact (818) 998-1231x2200 for assistance.

Full-time