Project Manager / Executive Assistant

Position Summary:

This position will support the SVP, Prior Authorization, as well as the Prior Authorization department. Provides coordination of administrative functions for the Executive and assists in meeting the needs of all customers and fulfilling the mission of Heritage Provider Network, Regal Medical Group/Lakeside Community Health. The incumbent is responsible for coordinating all meetings, calendars, and travel. Creates forms, documents, and presentations as requested. Is responsible for meeting agendas/minutes as assigned. Prepares expense reports and performs follow-up as needed. Incumbent will assist with data entry and perform other duties as assigned. Provides support for training and development sessions as needed. Maintains all policies and procedures for the organization in an orderly and uniform fashion. Maintains confidential files. Works. This position provides general assistance and supports the SVP's Direct reports, interfaces Executive team, Medical Directors, Management, and all employees, and will assist with special projects and with employee events.

Essential Duties and Responsibilities include the following:

Maintain and coordinate the calendars and meetings for the Senior Vice President of Prior Authorization.

Manage the Sr. VP's incoming phone calls and visitors.

Handle logistics, including travel planning, arranging meetings, project organization, and managing expense reports.

Coordinate with other administrative assistants to provide backup and support for other executives.

Perform clerical tasks such as streamlining and processing paperwork, creating forms, letters, and documents, as well as minimal filing.

Oversee ongoing projects, which includes researching cases where Providers are not listed on authorizations, utilizing Verify/Comply compliance tools, generating reports, verifying the completion of tasks by responsible parties, and facilitating communication among team members.

Develop and maintain working relationships with key personnel and business associates.

Coordinate interactions with other departments, programs, and affiliated companies.

Manage requests from customers, team members, and staff, and develop action plans to address any issues. Keep the Sr. VP updated on critical matters.

Distribute key metrics, news, and information.

Maintain policies, procedures, and guidelines; facilitate access and distribution.

Create forms and documentation, including memos, notices, and drafts of requested policies and procedures.

Provide assistance and mentoring to the Prior Authorization and Denial Compliance staff as needed.

Attend meetings and provide appropriate support as directed by the executive; take on special projects as assigned.

Keep logs of key activities and provide the Sr. VP with updates on assignments, workload, and any elevated issues.

Perform all other duties as directed by management. The pay range for this position at commencement of employment is expected to be between $26 - $27 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, licensure, skills, and experience.

The total compensation package for this position may also include other elements, including a sign-on bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

As one of the fastest growing Independent Physician Associations in Southern California, Regal Medical Group, Lakeside Community Healthcare & Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming and supportive work environment. Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our success.

Full Time Position Benefits:

The success of any company depends on its employees. For us, employee satisfaction is crucial not only to the well-being of our organization, but also to the health and wellness of our members. As such, we are firmly dedicated to providing our employees the options and resources necessary for building security and maintaining a healthy balance between work and life.

Our dedication to our staff is evident in our comprehensive benefits package. We offer a very generous mixture of benefits, including many employer-paid options.

Health and Wellness:

Employer-paid comprehensive medical, pharmacy, and dental for employees

Vision insurance

Zero co-payments for employed physician office visits

Flexible Spending Account (FSA)

Employer-Paid Life Insurance

Employee Assistance Program (EAP)

Behavioral Health Services Savings and Retirement:

401k Retirement Savings Plan

Income Protection Insurance Other Benefits:

Vacation Time

Company celebrations

Employee Assistance Program

Employee Referral Bonus

Tuition Reimbursement

License Renewal CEU Cost Reimbursement Program

Business-casual working environment

Sick days

Paid holidays

Mileage Employer will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the LA City Fair Chance Initiative for Hiring Ordinance.

Education and/or Experience:

Minimum 2 years of experience as an Executive Assistant or Project Manager, preferably in a healthcare setting (Operations, Prior Authorization, Customer Service areas would be ideal.)

Excellent MS Office (Word, PowerPoint, Outlook, and Excel)

Must have excellent written and oral communication skills

Must have the ability to maintain confidentiality

Excellent organizational and follow-through skills

Maintains a professional attitude and demeanor

Has the ability to work both independently and within teams/groups

Excellent customer service skills

Has the ability to work within all levels of the organization