Senior Claims Analyst

• Client Service Management:

• Processing and Submission of First Notice of Loss to the Carriers. Monitoring and filing responses from Carriers and following up as necessary

• Liaison with Carriers & Internal Stakeholders

• Liaise with Advocacy team to resolve all queries in order to send out the FNOL within stipulated timelines

• * Compliance, Regulatory and Procedural Responsibilities

• Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company

• Appropriate usage of systems to monitor, record and retain information

• Demonstrate clear understanding of regulatory requirements

• Proactively ensures compliance with regulatory and risks framework

• Adheres to policies, guidelines and operating procedures

• Keeps own knowledge and expertise up to date and relevant

• Identifies and evaluates risks appropriately. Recognises how own actions impact on compliance

What you need to have:

• 3 to 7 years of work experience

• Graduate in any stream

• Fair understanding of Insurance Broking business and dynamics

• Good command over spoken and written English

• Superior comprehension and articulation skills

• Ability to prioritize and organize tasks, work within stiff timelines

• Eye for detail and innovative mindset