Receptionist - DSD

ESSENTIAL JOB FUNCTIONS

Performs such front-desk/reception functions as meeting and greeting clients and visitors, answering multi-line switchboard, forwarding calls to voice mail or appropriate staff member, taking and delivering messages, checking in clients (including verifying such demographic information as telephone number, mailing address, payer source; collecting payment for services; documenting payment for services; notifying clinician when client arrives); reconciling cash drawer; scheduling client appointments; copying, sorting, and delivering mail; sending and receiving/delivering faxes; meeting with client to review client intake form; and handling difficult customer service interactions, either face-to-face or by telephone. Enters various client data in electronic information system (e. g., client demographics, clinical assessment summaries (CASs), client eligibility information, client transfers, event changes, annual review updates) and enters other program-specific data (e. g., grants, payee) in various databases.

EDUCATION

Completion of up to 18 months’ business school, beyond high school.

EXPERIENCE

Three-to-four years’ experience working in office setting and performing various clerical or administrative tasks.

Advanced knowledge of Microsoft Office Suite.

Typing speed 50 - 60 word units per minute.

Strong oral and written communication skills.

PHYSICAL DEMANDS

Position has no unusual physical demands; individual has discretion about walking, standing, etc.

Position requires lifting up to 10 pounds, with occasional lifting of ledgers, medical records, or computer runs.

Position may occasionally require walking or standing, stooping, or bending.

Occasional exposure to office chemicals or continual use of a video display terminal.

Time Type:Full time

We continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services.

Health & Wellness

Medical Coverage

Dental Coverage

Vision Coverage

Flexible Spending Account

Health Savings Account

Short Term Disability

Long Term Disability - Company Paid

Financial Wellbeing

Competitive Compensation Packages

Life Insurance - Company Paid

Accidental Death & Dismemberment Insurance - Company Paid

403b Retirement Plan with Company Funded Matching

Retirement and Financial Planning Services

Career Development and Growth

Tuition Assistance Plans

Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)

Student Loan Repayment Assistance

Clinical Supervision toward licensure and reimbursement for certain license applications

At Seven Counties Services training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education

Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us

Leadership Academy for our rising stars, supervisors, and leaders

Seven Counties Services and Center for Clinical Excellence provide staff with industry best practices and processes

Work Life Balance

Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (10 Paid Holidays)

Flexible Work Schedules to promote a Healthy Work Life Balance

Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

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