Service Advisor

Spitzer Chevroletin Amherstis looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Service Advisor is responsible for selling, identifying and documenting service, maintenance, and repair service for customers as well as being responsible for scheduling service to be performed.

While you take care of our customers, we will take care of you!

FULL-TIME BENEFITS:

Flexible work schedule - 5 day work week!

Ongoing training with Spitzer University

Opportunities for advancement - we love to promote from within the organization!

401K with a 5% employer match

Medical, dental, and vision insurance

Generous paid time off - 80 hours after 1 year of service

Paid uniforms, Name Badges and Business Cards

Employee assistance program

Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution

ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES:

Works with customers and technicians to identify required maintenance

Performs road test of customer vehicles

Advises customers of necessary/suggested services

Offers additional services and repairs to customers

Computes cost of replacement parts and labor to restore vehicle to condition specified by customer

Estimates cost of mechanical, electrical, or other repairs

Enters itemized estimate on service order and explains estimate to customer

Schedules appointments with customer

Maintains CSI at or above designated standards

Meets dealerships standards for repair/order production

Follows Safeguards rules and regulations

Other related duties as assigned