Product Program Manager

Job Description

Girl Scouts, Hornets’ Nest Council

POSITION TITLE: Product Program Manager

REPORTS TO: Director of Product Program

STATUS: Full Time

For over 100 years, Girl Scouts has empowered girls to lead, break barriers, and create positive change. At Girl Scouts, Hornets' Nest, we foster a powerful all-girl space that values collaboration over competition, inspiring girls to turn their dreams into reality.

POSITION SUMMARY

Have you ever wondered what goes into making the Girl Scout Cookie Program an important and fun part of the overall Girl Scout experience? The Product Program Manager is the perfect position for individuals ready to make a direct and lasting impact on the leadership development of girls. Work behind the scenes of the largest girl-led business in the world as you help implement strategies to support Girl Scouts and volunteers. With creativity and innovation, you will develop the rewards programs for girls and work collaboratively to make sure members are motivated, prepared, and excited to participate in the Girl Scout Cookie experience and the fall nut and candy program. The ideal candidate will enjoy building relationships with volunteers and collaborating with other departments, who are invest in supporting the next generation of female entrepreneurs.

ACCOUNTABILITIES

• Coordinates with the Director of Product Program to establish goals, objectives, and plans for product program fall and cookie program.

• Oversee the operation of all product program fall and cookie program for eight counties across North and South Carolina..

• Develop and implement training to ensure consistent message delivery for product program fall and cookie program for service area manager, troop managers, volunteers, and staff members.

• Coordinates with vendors to provide excellent customer service to our volunteers and customers.

• Maintains computer data bases for product program fall and cookie program.

• Develops the printed materials for the product program fall and cookie program each year.

• Coordinates with Marketing to implement the communication strategy to market product program fall and cookie program both externally and internally

• Oversees the strategic planning process for developing and implementing cookie booths for troops and/or girls and the process for collection of outstanding accounts.

• Participates and attends community events and trainings, as necessary.

QUALIFICATIONS AND EDUCATION

• Bachelor’s degree preferred; related experience considered of no less than 3 years in program/marketing or similar background.

• Willingness to maintain standards, carry out the mission and adhere to the policies of GSUSA and Girl Scouts Hornets' Nest

• Ability to model behavior consistent with the Principles of Inclusiveness and Girl Scout Mission, Promise, Law, and Values.

• Ability to provide outstanding customer service to girls and volunteers.

• Ability to collaborate, adapt to change, and work independently in a faced paced environment.

• Proficient with Microsoft Office applications (Windows, Excel, PowerPoint, and Internet Explorer).

• Ability to work a flexible schedule including evenings/weekends.

• Ability to travel as job requires with occasional overnights.

• Possess a valid driver’s license that meets the Council insurance company’s requirement for coverage.

Full-time