UX Designer & Strategist

UX Designer & Strategist

Job Summary:

We are looking for a UX Designer and Strategist to play a key role in shaping the user experience of our websites. This role will work on projects ranging from individual component designs to full section redesigns while also managing the day-to-day operations of our design system. Youâ ll collaborate with digital strategy, product, technology, and content strategy teams to create user-centered, accessible, and data-driven solutions that enhance our websiteâ s usability and engagement.

Job Responsibilities:

As a member of the Marketing & Technology Product Team, you will:

Lead UX Strategy & Design: Develop and execute UX strategies for projects of varying scope, from individual UI components to multi-page experiences.

Design System Management: Maintain and evolve the design system, ensuring consistency and usability across the website.

Accessibility & Inclusive Design: Ensure all designs align with ADA/WCAG guidelines, creating experiences that are accessible to users of all abilities.

Data-Driven & Customer Journey Design: Use user research, A/B testing, and analytics to inform design decisions, ensuring a seamless customer journey.

Collaboration & Stakeholder Alignment: Partner with cross-functional teams, including digital strategy, product, engineering, and content teams, to align UX decisions with business goals.

Wireframing & Prototyping: Create wireframes, user flows, and high-fidelity design concepts, ensuring intuitive and engaging user experiences.

Usability Testing & Research: Conduct usability testing and A/B testing to validate design decisions and iterate based on insights.

Design Execution: Work across strategy and execution, from conceptualizing UX improvements to designing detailed, ready-for-development UI components.

Skills:

Required Skills & Experience:

Five plus (5)+ years in UX/UI design, with experience in both strategic and tactical aspects of design.

Proven experience designing user-friendly digital experiences, preferably for large-scale websites.

Experience in usability testing, user research, and A/B testing.

Strong understanding of customer journey mapping and ability to design with data-driven insights.

Deep knowledge of accessibility best practices (ADA, WCAG compliance) and inclusive design.

Proficiency in Figma for wireframing, prototyping, and design system management.

Understanding of front-end development principles (HTML, CSS, and how designs translate into code).

Ability to balance big-picture UX strategy with hands-on design execution.

Comfortable working with multiple teams, including product managers, developers, and content strategists. Preferred Skills & Experience:

Familiarity with Storybook (preferred) to manage design-to-development workflows.

Education:

Required Education:

High School Diploma or equivalent.

Preferred Education:

N/A

Required Certifications & Licensure:

N/A

Preferred Certifications & Licensure:

N/A