Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The Unemployment Hearing Consultant (UHC) functions as the primary client contact for the notification and preparation for unemployment hearings. This position acts as the primary contact between the customer, state unemployment agencies, and Hearing personnel; and is responsible for receiving and analyzing information and preparing clients for unemployment hearings.
What you’ll do
Inform clients of hearings
Advise and prepare clients to participate in hearings
Manage the relation with clients and their unemployment hearing service
Assist clients in developing strategies and imperatives for hearings
What experience you need
Background in unemployment claims processing. Preferred experience with unemployment hearings. Experience advising clients via phone and email of unemployment practices.
What could set you apart
Previous participation in unemployment hearings.
Previous hearing preparation for clients.
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Primary Location:USA-OH-Columbus-Mill Run Drive
Function:Function - Fulfillment / Operations
Schedule:Full time
J00165392