Event Coordinator/Catering Sales - Full Service Catering Team

PURPOSE

An Event Coordinator (EC) in our full service division is responsible for selling the Catering by Michaels full suite of services to both existing and new customers. The sales process includes the assessment, development, communication and administration needed to manage leads, generate proposals and close sales. The EC must be an enthusiastic, results driven professional who demonstrates the ability and passion for building relationships with existing clients, venues and sub-vendors, as well as seeking opportunities for growth and new business.

RESPONSIBILITIES

Obtaining new clients

Maintaining existing clients

Proficiency in understanding menu items & portions

Monitors competitor products, sales and marketing initiatives

Establishes and maintains relationships with industry influencers and other key strategic partners

Attends menu, sales and production meetings as scheduled

Participation in networking groups and events

Represents company at trade association meetings and events

Collaboration with sales team

Proposals & order process

Contracts & invoicing

Accounts receivable

Proper communication via email & phone

Attending client events

Performs other duties, tasks and special projects as assigned

DESIRED QUALIFICATIONS

Degree from accredited institution or 4+ years of experience in high volume culinary sales

Experience with Caterease software

Minimum three years of successful high quality off-premise catering sales experience with a proven track record

Ability to sell, upsell and service events from 10-1000 guests

Active membership in at least one professional catering, hospitality or related organization

Considers themselves a "foodie" with great passion for food, wine and service and can sell it to clients

Works well with a team of culinary and operations experts to create efficiencies and maximize revenues

Knowledge of spirits, wine and beer

Strong multi-tasker

Excellent phone skills

Professional image & demeanor

Ability to manage large files, rebook events and communicate throughout BEO process

General business acumen

Demonstrated passion for the industry and thriving on exceeding customer expectations

Uncompromised dedication to customer service and follow through

Flexibility in schedule to include days, evenings, some weekends and holidays

Proficiency in Microsoft Office Suite & Outlook

TRAVEL

Travel is primarily local during the business day, although some out of the area and overnight travel may be expected.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands, and occasionally reach with hands and arms to lift office products and supplies up to 30 pounds.

ABOUT CATERING BY MICHAELS

Catering by Michaels has been one of Chicago's premier catering and event companies for over thirty years. We are well known for our creative presentations, delicious cuisine and exceptional service.

We are experts in logistics and operations and offer both full-service and drop-off catering with a variety of different price points and menu styles. Our robust industry software manages the integration of our sales, inventory, production and operations departments and the long-term experience of our professional management teams allows for a smooth and successful flow of communication, essential to the success of our company and our events.

Catering by Michaels been honored to have catered some of the city's highest profile events including Lollapalooza, the NFL Draft, The Black Creativity Gala and the University of Chicago Alumni Weekend among many others. We also enjoy the distinction of being a member of the exclusive Leading Caterers of America organization.