Events Team Member - Highlands Sports Complex

EVENTS TEAM MEMBER - Highlands Sports Complex

Sports Facilities Management, LLC

LOCATION: Triadelphia, WV

DEPARTMENT: OPERATIONS

REPORTS TO: DIRECTOR OF OPERATIONS

STATUS: PART-TIME

ABOUT THE COMPANY:

Highlands Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Triadelphia, WV. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Highlands Sports Complex is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Events Team Member is expected to provide excellent guest service while working in various departments of the facility. This position involves guest services, food and beverage departments, facility maintenance, and events.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

Interacting and assisting guests as needed

Assist with events from set up to take down

Stock, maintain, and clean the facility as necessary throughout shifts

Perform various tasks related to scheduled work area

Operate and balance a cash drawer

Resolve all guest concerns and complaints and/or direct to appropriate Manager

Complete special projects, daily assignments and other duties as directed by management

MINIMUM QUALIFICATIONS:

Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance necessary

Excellent communication skills, both verbal and written

Ability to maintain focus in a high-volume, fast-paced environment

Must have excellent guest service skills

Must be detail-oriented and have outstanding organizational skills

Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow Team Members

Must work well with others

Must take personal initiative for the betterment of the team and venue

Commitment to the safety and well-being of others

WORKING CONDITIONS AND PHYSICAL DEMANDS:

Must be able to lift 30 pounds waist high

May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend

Will be required to operate a computer

Facility has intermittent noise

PREFERRED:

Have a basic understanding of sports