Office Manager Year Round Postion Salary DOE

Benefits:

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. Our office is located in Spokane Valley off Sullivan & Trent. The Office Manager answers phones, speaks with customers and potential customers, addresses customer questions/complaints/problems, maintains customer data, provides price quotes & sells Lawn Doctor services over the phone, processes daily production/paperwork and manages our day to day operations of a busy office environment. We are looking for a motivated, self-starter who is goal-oriented and hard-working. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and organizational skills as well as strong technology skills, with multi-phone systems, texting platforms, computer skills including Microsoft Office and a industry specific CRM platform. Training will be provided on this software. Experience or working knowledge in managing social media, advertising, dispatching, routing and or work as a customer service manager is beneficial for success in this position. Actual work experience as an office manager is desirable but not required. The following is a representative list of duties and responsibilities associated with this position:

Takes inbound call from customers and potential customers

Maintains customer data records

Comfortable with suggestive upselling

Data entry by touch/feel and 10 key

Responsible for daily Accounts Receivable & collection process

Schedule and call customers in advance of their services

Comfortable with of social media and how it operates

Makes outbound calls to customer/potential customers

Experience with supervising other office staff members

Working knowledge of Quick Books is preferred (not required)

If you enjoy multitasking, are comfortable and experienced in an office environment and want to join a fast paced and growing company; please give us a call! We offer a competitive salary, holiday & vacation pay and medical benefits.

All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.