Description
The Account Manager is responsible for building and maintaining strong relationships with clients, understanding their operational needs, and ensuring satisfaction with TolTeq’s Measurements While Drilling (MWD) and Logging While Drilling (LWD) products and services. The primary objective of this role is to drive sales growth by identifying new business opportunities with new and existing accounts, promoting key technologies and analyzing the competitive landscape to gain a market edge. This position plays a critical role in revenue generation, customer retention, and the overall success of the business by aligning client goals with tailored solutions.
Primary Responsibilities:
Client Relationship Management: Develop and nurture long-term relationships with clients by understanding their business goals, challenges, and technical requirements.
Sales Generation: Cultivating and promoting key technologies, understanding the competitive landscape, and effectively competing against market rivals.
New Business Development: Identify and pursue opportunities with new clients through market research, networking, and tailored proposals.
Negotiation & Closing: Lead contract negotiations, pricing discussions, and terms to close profitable sales agreements.
Account Management: Serve as the primary point of contact for assigned clients, managing communications, resolving issues, and ensuring high levels of customer satisfaction.
Collaboration: Coordinate with internal departments (e.g., engineering, operations) to deliver seamless support and solutions.
Sales Reporting & Forecasting: Track sales activities, maintain CRM data, and provide accurate forecasts and performance reports.
Market Analysis: Monitor industry trends, competitor activity, and client feedback to inform sales strategies and support product improvement initiatives.
Specific Responsibilities:
Manage new and existing customer accounts.
Prepare and deliver quotes for Tolteq’s MWD systems and services.
Maintain technical proficiency in Tolteq’s MWD design and applications.
Review and support customer application designs.
Participate in failure analysis and performance review meetings.
Lead system optimization initiatives and other related projects.
Education & Experience Requirements:
Bachelor’s degree (preferred) or open to other production sales experience.
A minimum of 10+ years of relevant experience with MWD systems.
At least 4 years of sales or account management experience in the oilfield sector.
Demonstrated success calling on Drilling Engineers and Directional operations personnel.
Job Requirements:
Proven B2B sales experience with strong negotiation and closing skills.
Strong analytical and problem-solving abilities.
High level of organization and ability to manage multiple accounts and priorities.
Technical proficiency in CRM software, and Microsoft Office Suite.
Adaptability to changing market conditions and client needs.
Willingness and ability to travel regionally up to 50% of the time.
Benefits:
NOV offers a competitive compensation package, including health, dental, and retirement benefits. For a full list of offerings, please visit usbenefits.nov.com.
Competitive Benefits (visit usbenefits.nov.com for more information about our benefits offerings)