Appointment Setter / Customer Service

Job Description

Launch Your Career at Frontline Home Solutions!

Are you a people person with a positive attitude and a willingness to learn? Frontline Home Solutions, a leading local Home Improvement company in Pharr, TX, is seeking enthusiastic individuals to join our growing team as Appointment Setters, Customer Service Representatives, and telemarketers!

No experience necessary! We will provide comprehensive training to equip you with the skills you need to succeed. In this in-house role, you'll play a vital role in our company's success by:

Scheduling appointments: You'll learn excellent communication skills to connect with customers, understand their needs, and schedule appointments for our Home Improvement specialists.

Providing exceptional customer service: You'll be the primary point of contact for many of our customers, and you'll ensure they have a exceptional experience by answering questions, addressing concerns, and following up after appointments.

Supporting our team: You'll be a valuable asset, assisting with administrative tasks and keeping our office running smoothly.

We offer a fun and supportive work environment, competitive pay, and the opportunity to:

Learn valuable skills in customer service and the roofing industry

Build a rewarding career with a growing company

Make a difference for our customers

Do you have what it takes?

We're looking for someone who is:

Someone who likes to have fun while they work

A team player with a positive and helpful attitude

A quick learner with a strong desire to succeed

A great communicator with excellent phone and interpersonal skills

Bilingual(English, Spanish) a plus!

Extra cool benefits:

Cool work swag

Competitive and goal oriented incentives, gift cards and prizes!

Taco Tuesday Lunches for everyone!

Financial Fridays - learn about money and how to handle your finances like a BOSS!

Fun and exciting culture of positive growth

Earn while you Learn!

Please note: This is an in-house position, and remote work is not available.

Full-time