Administrative Support 1

Job Description

Administrative Support 1 #2135

Legal Specialization & Education Tallahassee

Minimum starting salary of $31,230.44 with an excellent benefit package including employer paid pension contribution Employees of The Florida Bar are eligible to apply for the Public Service Loan Forgiveness Program (PSLF)

Required minimum education:

High School Diploma (or its equivalency).

Required minimum professional work experience:

One (1) year of administrative experience.

Summary:

Provides administrative and clerical assistance to assigned programs in the LSE Department.

Essential Duties and Responsibilities:

Responds to inquiries via telephone, emails, and letters regarding departmental programs including the Continuing Legal Education Requirement (CLER), the Basic Skills Course Requirement (BSCR), and Board Certification; communicates information concerning membership options with reliance upon the Rules Regulating The Florida Bar, and communicates information with reliance upon BLSE policies.

Provides administrative assistance and support to assigned departmental programs and administrators including, but not limited to: CLER, BSCR, and the Board Certification Programs.

Processes and prepares initial and recertification application files for the board certification programs

Retrieves, delivers, and distributes all outgoing and incoming mail

Enters computer data on credit hour assignments and member compliance with CLER and BSCR; processes individual credit requests.

Coordinates all facets of fulfilling orders and the billing of the certification pamphlets, as well as inventory and re-ordering.

Provides backup for departmental receptionists and must be logged into phone queue throughout the day.

Performs other duties as assigned.

Knowledge of:

- Professional office procedures and practices

- Administrative principles and procedures

- Adobe Acrobat

Skilled in:

- MS Word

- MS Excel

- Lotus Notes or similar databases

- Professional telephone etiquette

- AS400 or similar database

Ability to:

- Plan and assist in the coordination of tasks

- Prepare reports and maintain records

- Create ADA compliant forms and documents using Adobe

- Think logically and effectively problem solve

- Interpret TFB policies and procedures

- Organize and prioritize work

- Pay attention to detail

- Demonstrate initiative in group projects and individual settings

- Tactfully manage difficult member situations

- Communicate effectively and professionally, both verbally and in writing

- Operate well under pressure and in a team atmosphere

- Consistently provide an excellent service oriented attitude

- Coordinate and multi-task

- Learn The Rules Regulating The Florida Bar

- Load a hand cart and lift paper and supplies up to 25 lbs

- Research for projects when necessary

- Sit for long periods of time, hear and converse over the telephone, and key/work frequently on a computer

- Lift 5 to 10 lbs

Please notify HR, in advance, if you need reasonable accommodations to participate in the employment process.

EOE. This organization participates in E-Verify. Position is open until filled. Non-exempt position.

This position is in Tallahassee, Florida and is not a remote position.

Full-time