Counter Sales

Job Description

About the Role:

The Counter Sales position at Fissco Supply is pivotal in ensuring a seamless customer experience by providing exceptional service and product knowledge. This role involves engaging with customers directly, understanding their needs, and offering tailored solutions to meet those needs effectively. The primary end result is to drive sales while fostering long-term relationships with customers, ensuring they return for future purchases. Additionally, the Counter Sales representative will be responsible for maintaining an organized and inviting sales environment, which contributes to overall customer satisfaction. Ultimately, this position plays a crucial role in achieving the company's sales targets and enhancing its reputation in the market.

Minimum Qualifications:

High school diploma or equivalent.

Previous experience in a sales or customer service role.

Preferred Qualifications:

Experience in retail or counter sales within a specific industry.

Familiarity with point-of-sale systems and inventory management software.

Responsibilities:

Greet customers warmly and ascertain their needs to provide personalized service.

Process sales transactions accurately and efficiently using the point-of-sale system.

Maintain product knowledge to effectively communicate features and benefits to customers.

Assist in inventory management, including restocking shelves and organizing displays.

Handle customer inquiries and resolve any issues or complaints in a professional manner.

Skills:

Strong communication skills are essential for engaging with customers and understanding their needs, which is a daily requirement in this role. Customer service skills are utilized to ensure that every interaction is positive, helping to build lasting relationships. Sales skills are critical for effectively promoting products and closing sales, contributing directly to the company's revenue. Organizational skills are necessary for managing inventory and maintaining a tidy sales area, which enhances the shopping experience. Additionally, problem-solving skills are important for addressing customer concerns and ensuring their satisfaction.

Full-time