Guest Experiences Attendant II

Job Description

We are seeking a highly motivated and customer-oriented Guest Experiences Attendant II to join our team at the Vineyard Golf Course. At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations.

As a Guest Experiences Attendant II, you will be responsible for providing exceptional customer service to all guests, ensuring their satisfaction and enjoyment of our facilities. You will be expected to maintain a high level of professionalism and attention to detail in all aspects of your work, including ticket sales, crowd control, snack bar, and facility maintenance. Your ultimate goal will be to create a positive and memorable experience for all guests.

Responsibilities:

Greet and welcome guests to our facilities

Ensure the safety and security of all guests and staff

Cross training for all areas such as Snack Bar, Starter, Greeter, and Golf Ranger

Cleaning and re-fueling golf cars

Maintain a clean and organized facility

Assist with crowd control and emergency situations

Qualifications:

Must be at least 18 years old to serve alcohol. May be required to complete alcohol service training on a yearly basis. May be required to complete safe food service training on a yearly basis. Must be available to work various shifts including weekends, evenings and holidays

1+ years of experience in customer service or a related field.

Excellent communication and interpersonal skills

Basic computer skills

Minimum age is 16 years old

Preferred Qualifications:

Experience in the golf industry

Experience with cash handling and point-of-sale systems

Benefits include membership in Ohio Public Employees Retirement System and free or discounted use of many Great Parks' recreational activities.

Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.

Full-time