Counter Sales

Job Description

About the Role:

The Counter Sales position at Fissco Supply is pivotal in ensuring customer satisfaction and driving sales growth. This role involves direct interaction with customers, providing them with product information, and assisting them in making informed purchasing decisions. The successful candidate will be responsible for managing sales transactions efficiently while maintaining a welcoming and professional environment. Additionally, this position requires collaboration with the inventory and logistics teams to ensure product availability and timely delivery. Ultimately, the Counter Sales representative plays a crucial role in enhancing the overall customer experience and contributing to the company's success.

Minimum Qualifications:

High school diploma or equivalent.

Previous experience in a sales or customer service role.

Basic math skills and proficiency in using a point-of-sale system.

Preferred Qualifications:

Experience in the retail or wholesale industry.

Familiarity with inventory management systems.

Bilingual abilities to assist a diverse customer base.

Responsibilities:

Engage with customers to understand their needs and provide tailored product recommendations.

Process sales transactions accurately and efficiently using the point-of-sale system.

Maintain an organized and visually appealing sales counter and product displays.

Collaborate with team members to manage inventory levels and restock products as needed.

Handle customer inquiries and resolve any issues or complaints in a professional manner.

Skills:

Strong communication skills are essential for effectively engaging with customers and understanding their needs. The ability to work in a fast-paced environment is crucial, as the Counter Sales representative will often handle multiple transactions and inquiries simultaneously. Attention to detail is necessary for accurately processing sales and managing inventory. Problem-solving skills will be utilized when addressing customer complaints or issues, ensuring a positive resolution. Additionally, teamwork and collaboration skills are important for working alongside colleagues to maintain a smooth operation and enhance the customer experience.

Full-time