Hotel Front Desk Attendant

Job Description

$12 - $13 hourlyResponsibilities:

Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information

Field customer complaints when necessary

Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests

Perform regular bookkeeping duties: make sure hotel guest information is current and correct

Work with the housekeeping staff to ensure rooms are ready for new guestsQualifications:

Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

High school graduate, GED recipient, or equivalent

Comfortable taking telephone calls and mitigating stressful situations

1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

Has previous experience or working knowledge of Microsoft Office and reservation management systemsAbout Company

We value hard work through a team environment. By joining our team you will be expanding your family.

Full-time