Dispatcher

Job Title: Dispatcher Job ID: 80023 Location: Sarasota, Florida Overview: As a dispatcher, you'll set the daily schedule, schedule service calls, route up to 20 technicians, and communicate with customers about the status of their appointments. This is not a remote position, in person attendance is mandatory. What you will be doing:

Answer calls to schedule service or maintenance appointments

Make outbound calls to schedule part returns

Enter and maintain customer data within the system

Route technicians, perform a debrief close out of each job

Process maintenance agreements and invoice payments

Cross train to assist dispatching technicians for other departments when necessary Nice to have:

Strong multi-tasker

Minimum (1) year dispatch experience

Familiarity with the HVAC, Plumbing, or Electrical industry

Excellent communication skills, demonstrated listening and written/verbal communication

Computer Proficiency

Service Titan Experience (Highly preferred) Salary/Rate Range: $18.00 -$23.00/hour Other Information: Benefits

401(k)

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance Schedule

Saturday, 8a-8p and Sunday, 9a-6p

Monday and Tuesday 5-9pm

Additional hours Monday- Friday Education

High School Diploma or GED

Associates Degree preferred but not required This job description is not intended to be all-inclusive, employees will perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Willingness to submit to a pre-employment drug test and background check is mandatory for employment. For more information about TEEMA and to consider other career opportunities, please visit our website at