Adviser Services Consultant

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Role: Adviser Services Consultant

The Adviser Services function within M&G Wealth Advice provides support for our Partners who are Appointed Representatives (ARs) of M&G Wealth Advice Limited. The role is varied and flexibility is key to success. We are looking to recruit Adviser Services Consultants who are motivated and able to build rapport with our Partners and support them and their businesses. This role requires excellent written and verbal communication skills. Previous experience of working in financial services is preferred but not essential. The successful candidate will be offered the opportunity for hybrid working with an expectation to attend our Stirling or Edinburgh office too.

Key Work Level Accountabilities:

Colleague:

Accountable for delivering a quality service to advisers and stakeholders

Focuses on quality of delivery to achieve clear outputs within guidelines

Follows the organisation's processes and systems to achieve results

Adapts to change, responds with initiative and make suggestions for improvements to own work and processes

Takes ownership for their workload, uses their initiative and is proactive in solving problems

Key Responsibilities for this role:

To work collaboratively with colleagues and take personal accountability to respond to adviser enquiries

Key Knowledge, Skills & Experience:

You’ll be an excellent communicator at all levels with a strong desire to build and maintain relationships

You will have experience in dealing with advisers

Be able to manage time efficiently

You’ll be organised and focused with the ability to prioritise and multi task

You will have an attention for detail and a high level of accuracy

You’ll provide a range of support, therefore flexibility is a must

Be pro-active, adaptable and be able to tailor your working style is key to being successful in this role

Work Level: Colleague

Recruiter Name: Phoebe Ewers

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying.

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at:

R16638