7:30 a.m. - 4:00 p.m. * 1:30 p.m. - 9:30 p.m. * 11:30 a.m. - 7:30 p.m. * 4:00 p.m. - 12:00 a.m. * 12:00 p.m. - 8:00 p.m. * Midnight - 8:00 a.m. This position is an integral part of a 24-hour, 7-day per week operation and schedule changes may occur with short notice MINIMUM QUALIFICATIONS: * High school diploma or equivalent * Excellent communication and customer service skills. Demonstrate attention to detail, organizational skills, and multitasking are required * Strong Microsoft Office (Word and Excel) skills PREFERRED QUALIFICATIONS: * Emergency services background * Experience in a phone center or customer service environment ABOUT NATIONAL FUEL: National Fuel is a diversified energy company headquartered near Buffalo, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA. COMPENSATION AND BENEFITS: This is a position within the Company's collective bargaining unit with a starting hourly rate of pay of $26.65, after 6 months $28.40/hr, and 1 year $31.36/hr. National Fuel offers a comprehensive benefits package including the following: * Medical and Prescription Drug Coverage · Parental Leave for Mothers and Fathers · Dental Coverage · Tuition Reimbursement · 401(k) with Company Match · Life Insurance · Company Funded Retirement Savings Account · Flexible Spending Account · Paid Vacation, Company Holidays & Sick Time · Charitable Giving Programs HOW TO APPLY: The successful candidate will be required to pass a DOT mandated drug test, as well as participate in random drug testing. The DOT maintains a list of banned substances which includes medicinal or recreational marijuana. For confidential consideration, please submit your resume and cover letter (preferably in PDF format) to by June 4, 2025. Attachments with a .docm extension will not be accepted. Please reference position #25-031NY - Emergency Services Rep in the subject line of your email.