Business System Analyst

Job Description

Job Summary:

Execute on complex initiatives to implement and support product/pricing strategies across E-Commerce and ticketing platforms. Learns functionality of new software systems (e.g., SAP Commerce, Horizon ticketing system) and solutions provided by Digital & Technology, combining that knowledge with business requirements from Marketing & Sales, Digital & Technology, Finance, Global Product & Pricing, Loss Prevention, Attractions Operations and Entrance Operations to develop efficient and repeatable solutions to meet the business needs. Develops automation through advanced technical skills to improve accuracy and speed to market with product launches. Prepares complete documentation and learning aides to ensure others can come up to speed on new software, solutions and processes quickly and accurately.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Consistent attendance is a job requirement.

EDUCATION:

• Bachelor’s degree is required in Business or Management Information Systems.

EXPERIENCE:

• 3+ years’ experience required with large scale admission ticketing system (e.g., Galaxy Ticketing System, Horizon), including 2+ years’ experience utilizing advanced development skills leveraging Application Interfaces (APIs) and programming languages (e.g., Visual Basic, Python) to automate manual/repetitive processes for efficiency and accuracy. Additionally, 1+ year in setup/configuration of system, 1+ year experience with enterprise level E-Commerce systems (e.g., HCL Commerce, SAP Commerce Cloud).

• Advanced PC skills, including but not limited to Microsoft Excel, Access, Word, Relational databases, and SQL required.

• Understanding of key financial processes/concepts (e.g., Debits/Credits, Deferred Revenue) and their typical application in a theme park environment preferred.

• Flexible and adaptable regarding learning and understanding new technologies.

• Strong written, oral, and interpersonal communication skills.

• Ability to conduct research into software-related issues and products.

• Highly self-motivated and directed.

• Keen attention to detail.

• Proven analytical and problem-solving abilities.

• Ability to effectively prioritize and execute tasks in a high-pressure, fast-paced, dynamic environment.

• Experience working both independently and in a team-oriented, collaborative environment.

• Demonstrated self-starter with strong organizational skills and the ability to take ownership, work independently, and produce accurate and timely results.

• Capable of balancing competing priorities while working on a variety of activities that span across many different functions.

• Equivalent combination of education and experience.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#3412

Company Description

Guiding Principles and Core Values: UP HIRE

Understanding Matters.

We actively listen to each other, our STEM professionals, and customers. We take the time to understand their needs to make the best connections in the industry.

People Matter.

People are at the center of our company. All decisions we make are in the best of interest of our employees, co-workers, communities, candidates and customers.

Honesty Matters.

We conduct our business with integrity and DO the right things. We ARE trustworthy partners WHO stand behind our work and people.

Innovation Matters.

We are disciplined in bringing forward new thought and solutions that guide the industry and grow our company. Continued growth secures sustainability that provides solid careers for our employees, stability for our STEM professionals, and reliability to our customers.

Relationships Matter.

We take personal responsibility for all relationships with our employees, co-workers, STEM professionals and customers. Courtesy, dignity and respect EQUAL high performance results.

Everything Matters.

We hold ourselves accountable to perform with the upmost of professionalism, attention to detail, and highest standard of service. We hit our targets and do what we say we will do.

Full-time