General Manager

General Manager, The Fountain, Edinburgh £37,000 - £39,000 PLUS Tronc & Bonus OTE £46,000+ At The Fountain, we pride ourselves on offering a modern and welcoming pub experience in the local community of Edinburgh.

Situated on Dundee Street, we blend traditional hospitality with contemporary style, serving high-quality food and drinks in a relaxed setting.

Our menu features freshly prepared dishes made from locally sourced ingredients, alongside a handpicked selection of craft beers, cocktails, and wines.

We are always on the lookout for enthusiastic and dedicated individuals to join our team.

Whether you’re passionate about great service, love working in a fast-paced environment, or have a flair for mixology, we offer opportunities to grow and develop your skills.

In return, we provide a supportive workplace, competitive benefits, and a chance to be part of a close-knit team.

General Manager Duties Operational Management – Oversee the daily operations of the venue, ensuring all departments (front of house, kitchen, bar, etc.) run smoothly and meet quality standards, ensuring customer satisfaction.

Staff Leadership & Development – Lead, manage, and motivate the team, including recruitment, training, performance evaluations, and fostering a positive work culture to ensure high staff morale and productivity.

Financial Management – Oversee budgeting, financial planning, and performance analysis, ensuring that the venue meets its revenue targets, controlling costs, and maximising profitability.

Customer Relations & Service Excellence – Ensure a consistently high standard of service is maintained by addressing customer feedback, resolving complaints, and implementing initiatives to enhance the guest experience.

Compliance & Health & Safety – Ensure compliance with all health, safety, and licensing regulations, conducting regular checks to maintain a safe and legal operating environment for both staff and customers.

Required Skills Leadership & Team Management – Strong ability to lead and motivate a diverse team, providing clear direction, fostering a positive work environment, and developing staff to reach their full potential.

Financial Acumen – Excellent understanding of budgeting, financial reporting, and cost management to ensure the venue operates within budget while maximising profitability.

Customer Service Excellence – A keen focus on delivering outstanding customer service, with the ability to anticipate guest needs, address complaints, and continuously improve the guest experience.

Problem-Solving & Decision-Making – The ability to think critically, address operational challenges, and make informed decisions to ensure the smooth running of the venue at all times.

Health & Safety & Compliance Knowledge – In-depth knowledge of health, safety, and industry-specific regulations, with a strong ability to implement and enforce these standards to maintain a safe and legal environment.

Benefits On top of pay - also included is our wider benefits such as: Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues Employee Assistant Programme Extra annual leave days gathered through service Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program.

Signature Group believes in promoting a healthy work / life balance.

The Meadowpark is part of Signature Group.

We have 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.

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