Customer Service Representative (Inside & Outside Sales Division)

Job Description

Growing International Manufacturing Group Great Benefits Hybrid Work Schedule Incredible Team!

This Jobot Job is hosted by: Lauren Lehman

Salary: $55,000 - $67,000 per year

A bit about us:

We are representing a manufacturing group that is rapidly growing throughout the GA and the USA!

They are seeking a Customer Service Representative who will be working with outside sales team to drive sales growth. Proactively contact customers to obtain sales. Follow up on quotes to close and responsible for entering quotes and orders into the system. Update other applications on a day-to-day basis.

Why join us?

Competitive salary!

• 401(k) plan with matching!

• Health, vision, and dental insurance!

• Hybrid work schedule (2x remote per week)!

• Upwards career growth!

Job Details

Responsibilities:

Responsible for timely response and coordination of activities between customer accounts, regional sales, service representative and all departments. • Maintains favorable working relationships with all parties.

Works with customers, Outside Sales to obtain sales orders for aftermarket parts.

Maintains accurate files of all assigned accounts and customer database information on assigned accounts.

Proactively call customers to increase sales results.

Actively assist with resolutions of accounts receivable problems.

Prepares routine cost estimates as required and provides follow-up on principal cost requests.

Processes formal complaints, customer returns, and customer adjustments in a timely manner.

Must be proficient in legibly documenting all information as required to satisfactorily handle customer accounts.

Perform special projects and duties as required.

Qualifications:

Relevant bachelor's degree (four-year college or university) is preferred and 2 years of comparable work experience in related field.

Language Proficiency: Must be fluent in written and spoken English.

Must be detailed Oriented

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.Company Description

Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.

Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).

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Full-time

Hybrid remote