Production Control Coordinator
Description:
Job Description
Job Title
Outbound Order & Return Coordinator - Hiring Immediately
Job Description
What we offer
Weekly pay of $21.00+ per hour DOE
Direct deposit & debit card payment options
Health, vision, dental, life, and disability insurance
Training provided
Overtime available
Weekly Pay
Outbound Order & Return Coordinator Tasks & Duties (What you'll do)
Returns Support
Manage internal log for the processing of all returns that are sent in without a return authorization number
Responsible for making outbound calls to consumers for additional information on product returned
Troubleshoots open return authorization issues related to user and/or system errors
Identify system errors and work with corresponding teams (SAP/Pinehurst) to correct
Manage direct to consumer re-ship returns
Works with Trade In Trade up Coordinator on return disputes and variances
Oversee returns on hold for consumer returns
Outbound Orders Support
Manages communication and support order cancellation of outbound deliveries that are cancelled due to no inventory
Works with claims coordinator on lost/damage returned products
Provides backup to Callaway Golf Interactive order management
Monitors shipping for escalated Callaway Golf Interactive orders as needed
Works with Quality Team to audit direct to consumer outbound shipments
Responsible for maintaining shipping issues log and working with business and operations on corrective action
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
Strong knowledge of Pinehurst and SAP
Solid knowledge of current and historical Callaway Golf/non-Callaway Golf products
Excellent knowledge of the return flow and outbound delivery process.
Solid knowledge of accounting practices.
Able to effectively communicate in both written and oral form.
Analytical, detail-oriented, flexible, and decisive.
Demonstrated ability to work in an organized and efficient manner while multi-tasking.
Strong knowledge of Microsoft Word, Excel, and Outlook.
Outbound Order & Return Coordinator Shift Info
Day Shift, 8:00AM to 5:00PM
Monday - Saturday
Outbound Order & Return Coordinator Qualifications (Requirements/Skills)
Minimum 2-years related experience and/or training; or equivalent combination of education and experience preferred.
GED / High School Diploma
Able to pass a pre-employment drug screen
Able to pass a background check
Able to work in the US
Proven data entry work experience, as a Data entry operator or Office clerk
Experience with MS Office and data programs
Familiarity with administrative duties
Attention to detail
About Ascend Staffing
Ascend Staffing has been connecting great people with real opportunities for over 50 years. We are always looking for great people. If you’re ready to earn more, get real benefits, and achieve your goals, you’ve come to the right place.
We do what we say we will do.
We are direct and transparent.
We find real opportunities with great employers
Want to contact us?
Ascend Staffing Saginaw
601 N Saginaw Blvd #140, Saginaw, TX 76179
Call:
Text:
Website:
#38189523
@9019
Company Description
A True Partner in Your Success:
Ascend staffing has been connecting great people with great opportunities for over 50 years. Many of our talented workers stay with us for years because they like what they get from Ascend.
What We Offer:
Weekly Pay
Direct Deposit and Debit Card Payment Options
Medical, Dental, and Vision Coverage
Life and Short-term Disability Insurance
Our Purpose Statement:
Our purpose is to partner with employees, clients, and the community to create opportunities for growth and mutual success.
The Ascend Difference:
We do what we say we will do.
We are direct and transparent.
We find real opportunities with great employers.
We support our talent every step of the way.
We make a difference in people’s lives.
How We Help You:
Our recruiters aren’t just about filling jobs. They are about helping you achieve your goals. We put thousands of people to work every year in temporary, temporary-to-hire and direct hire placements.
Full-time