System Administrator

Experience with Microsoft Windows 11, Microsoft Windows Server 2019 / 2022 ; Microsoft Active Directory and Microsoft Office 365

Microsoft Endpoint Configuration Manager

The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include:

Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff.

Configure and install personal computers,laptops, and tablets.

Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.

Monitors and respond to user created ticket via the agency helpdesk system.

Provide basic hardware and software training to users related to desktop use and accessing network resources.

Work towards departmental and project deadlines.