Cloud System Administrator

About Greater Cleveland Regional Transit Authority

The Greater Cleveland Regional Transit Authority (RTA) provides transportation services for 150,000-200,000 customers on a typical weekday, or about 45 million rides annually, through a variety of services. In 2016, RTA provided 18.1 million vehicle-miles of service on all modes -- HealthLine, bus, Paratransit, light rail, heavy rail, and vanpools. RTA is the 2019 recipient of the prestigious American Public Transportation Association (APTA) Gold award for Bus Safety & Security Excellence. We are proud to be one of northeast Ohio’s major employers with a workforce of over 2,100 employees carrying out our mission of Connecting the Community.

We offer a wide range of comprehensive benefits and programs to support the health and wellness of employees and family members including health benefits (medical, dental and vision), a wellness incentive program and participation in the Ohio Public Employee Retirement System (OPERS.)

Position Summary:

The Cloud System Administrator is primarily responsible for the implementation, support, maintenance, and ongoing enhancement of the Authority’s critical data systems within cloud environments, such as Microsoft Azure, Oracle Cloud Infrastructure, and other cloud providers which GCRTA may employ in the future.

Administration of these environments includes implementing and managing cloud-native services, management of cloud storage, administration of virtual machines, management of cloud network services, as well as monitoring and management tools, managing remote access, and supporting various 3rd party applications that we may choose to deploy in GCRTA-owned cloud environments. This position is responsible for configuring these systems to meet the Authority’s data security requirements, to protect against intentional or accidental security violations, and maintains all documentation and configurations for the systems under his or her control. This position requires both technical skills and knowledge, as well as interpersonal communication skills.

Essential Duties and Responsibilities:

Cloud Infrastructure Management: Deploy, configure, and maintain cloud resources (servers, storage, networking). Monitor system performance and ensure high availability. Contribute to the development of cloud strategy for the Authority.

Security & Compliance: Implement security best practices, including IAM (Identity & Access Management), firewalls, and encryption. Ensure compliance with applicable industry regulations and organizational policies.

Automation & Scripting: Use Infrastructure-as-Code (IaC) tools to automate routine tasks such as scaling, backups, and patch management, etc.

Troubleshooting & Support: Diagnose and resolve system issues, network failures, and performance bottlenecks. Work with application teams and vendor support to troubleshoot application-related cloud issues.

Backup, Recovery & Disaster Planning: Implement cloud backup strategies and disaster recovery plans.

Regularly test recovery processes to minimize downtime risks.

Minimum Requirements:

Five to seven years of experience with Microsoft Azure or Oracle Cloud Infrastructure

Bachelor’s degree in computer science or information technology, or related field

Certification required: CompTIA Cloud+, Certified Cloud Security Professional, or Microsoft

Certified: Azure Administrator Associate

Working Conditions: The working conditions described below are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential elements of the job function.

Environmental Conditions: This person will work predominantly in an office type environment.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit up to 8 or more hours a day. The employee is frequently required to see, hear, and speak. The employee may be required to work at a computer workstation for more than 5 hours a day.

Mental Demands: Reading, studying, focused listening, auditing, inspecting, proofreading, and evaluating required. Ability to give, receive, and analyze information and prepare written materials. Ability to communicate effectively (verbal and written); interpret policy, procedures, and data.

AN EQUAL OPPORTUNITY/ADA EMPLOYER/DRUG-FREE WORKPLACE