Head of USD Cash Operations & Payments Investigations in Corporate

Position Overview

Job Title Head of USD Cash Operations & Payments Investigations in Corporate Bank Operations

Corporate Title Director

Location Jacksonville, FL

Overview

Cash, Surveillance and Messaging Operations is a global organization within Chief Operating Office (COO) Corporate Bank Operations that supports Cash Management and Institutional Cash Management Businesses in enabling their growth as well as collaborating with Corporate Bank Technology and across the Deutsche Bank wide franchise. Cash Operations supports the delivery of a wide range of payment and cash management related products to financial institutions, corporates and non-bank financial institutions. Product examples: Clearing services, Bulk payment and Receivables, Single Payment, Check, Account & Liquidity Management.

The Director Position will report directly to the global head of Cash, Surveillance and Messaging Operations. This high-energy, results-oriented job requires a balance of strong people and leadership skills, executed with a sense of urgency in resolving problems and issues; Creativity, work schedule flexibility, adaptability to changing business and Anti-Financial Crime (AFC) conditions, and a heavy emphasis on timely execution, quality and accuracy is key to be successful in this role.

What We Offer You

A diverse and inclusive environment that embraces change, innovation, and collaboration

A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

Educational resources, matching gift and volunteer programs

What You’ll Do

Leadership Role / Management of all US dollar (USD) Cash Operations and Investigations processes and Teams including overall accountability for all employees and functions performed in Hubs and Branches

Drive design and execute Target Operating Model of USD Payments Operations and support global alignment and centralization

Standardization and harmonization of processes to support process automation and the development of the strategic Target System Architecture to build a solid foundation for further growth and increase efficiency

Strong focus on team building, integration, staff motivation and talent development

How You’ll Lead

Stakeholder management and coordination across AFC, Product development, Technology and Infrastructure units

Managing relationships both outside and within the organization as a representative of the USD Payments space e.g. Federal Reserve, CHIPS on global and regional management level

Skills You’ll Need

Senior level understanding of the USD Cash Operations processes, AFC requirements and end-to-end processes

Strong relationship manager to build and expand governance and connectivity across global regions incl Branches with focus on improving client experience and risk controls, Entrepreneurial thinking and acting at all times with a strong customer and risk focus

Ability to work under pressure, handle multiple priorities, and work as part of a team as well as individually

Highly motivated, strong problem-solving skills and ability to overcome challenges in a positive manner, adhering to strict deadlines and tight turn-around times

Ability to establish and maintain a high performing, inclusive Risk and Speak-Up culture in line with Deutsche Bank Values

Skills That Will Help You Excel

Excellent leadership and communication skills (written/verbal), paired with strong client service acumen

Willingness to keep pace with technical innovation

Attitude of self-motivation and intellectual curiosity for sanction policies

Flexible and adaptive to the dynamic and changing regulatory and business environment

Close attention to detail

Expectations

It is the Bank’s expectation that employees hired into this role will work in the Jacksonville, FL office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville is $133,000 to $189,550. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.