Senior Client Service Associate

TalentWealth Recruiting, a boutique financial services recruiting firm, is recruiting for an exciting opportunity. A fully independent RIA ($6 Billion AUM) with an office in La Jolla, CA is hiring an experienced Senior Client Service Associate professional on their growing team.

The ideal candidate will have a strong background in the financial services industry

and will be responsible for managing client interactions, processing documentation, and

improving operational workflows.

Key Responsibilities:

Client Interaction:

o Interact daily with prospective and existing clients via phone and in-person,

handling inquiries and providing quotes.

o Service less active accounts as needed to maintain strong client relationships.

Documentation Management:

o Research client and security information using the back office system.

o Process and follow up on client documentation to ensure proper maintenance of

accounts.

o Prepare letters, forms, and spreadsheets to assist in servicing existing clients

and prospecting for new clients.

Record Keeping:

o Create and maintain organized records and files in compliance with firm and

industry requirements.

o Ensure that all required client paperwork is current and adheres to regulations.

Database Maintenance and Reporting:

o Maintain databases and create reports using portfolio software programs to

support decision-making.

Process Improvement:

o Evaluate and streamline office processes to enhance efficiency and

effectiveness.

o Implement best practices and innovative solutions to improve client service and

operational workflows.

Office Administration:

o Oversee the procurement of office supplies and ensure an organized and well-

stocked office environment.

o Coordinate facility and maintenance issues, ensuring compliance with company

policies and procedures.

Cross-Training and Team Support:

o Participate in cross-training and assist with other operational functions as

required.

o Perform other duties and responsibilities as assigned.

Qualifications:

Bachelor’s degree highly preferred

Minimum of 6 years of experience in the financial services industry.

Experience supporting HNW, UHNW, or family office clientele preferred.

Experience working with Alternative Investments preferred

Excellent organizational and time management abilities with the capacity to manage

multiple tasks and deadlines in a fast-paced environment.

Exceptional interpersonal skills with the ability to communicate effectively at all

organizational levels, both orally and in writing.

High attention to detail and ability to multitask effectively.