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Processing Associates

Company:
Palmer Group
Location:
West Des Moines, IA
Pay:
20USD per hour
Posted:
May 24, 2025
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Description:

Job Description

Are you ready to take your career to the next level with a well-known and respected company? Join our client's outstanding team in the Processing Associate roles, where you'll be part of a dynamic and supportive environment that values innovation and excellence. This is your chance to make a significant impact while working alongside some of the best professionals in the industry. Don't miss out on this incredible opportunity to grow and thrive!

Work model:

On-Site

Monday - Friday

8:00 AM - 4:30 PM or 7:00 AM - 3:30 PM with a 45-minute lunch (37.5 hours per week)

What you will do:

Enter applications into the company system

Create and send letters to customers

Assist other team members as needed - could include processing internal and external transfers or responding to emails

Enter data and update client information in the system, ensuring accuracy within the system

Work collaboratively within a team setting as needed

Make outbound phone calls as necessary to gather additional information

What you will need to be successful:

Previous office or processing experience

Proficiency in computer skills (Word, Excel, etc.) is essential

Strong computer skills to quickly learn and navigate multiple systems

Ability to adapt to changing processes

Excellent customer service skills, including making phone calls and communicating professionally via phone, email, and face-to-face to resolve customer concerns

Keen attention to detail, with the ability to multitask and prioritize daily responsibilities

Proven track record of dependability and reliabilityCompany Description

Palmer Group is a premier employment agency. Since 1998 we have been a leading resource in providing employment solutions. With consistency and confidence, our experts partner with our clients and candidates as they navigate the evolving job market.

Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services.

We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter.

Through our relationships, we’ve built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience.

Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.

Full-time

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