Inside Sales Associate

Job Description

We are seeking a results-driven inside sales associate to join the Aire-Ride Transfer team.

In this role, you will qualify leads, manage inbound and outbound sales calls and email communication, assist in converting leads into customers, and support the sales team in driving revenue growth. The ideal candidate possesses excellent communication skills, a solid customer-centric approach, and a passion for sales.

This is an exciting opportunity to work in a fast-paced team environment, contribute to the company’s success, and grow in your career. We offer a competitive salary, benefits, and professional development opportunities.

Objectives of the role:

· Identifying and qualifying potential leads through inbound and outbound lead generation methods such as cold calling, email campaigns, and online research.

· Qualifying leads, identifying customer needs, and providing solutions aligned with the company’s service offerings.

· Assist in managing the sales cycle.

· Maintaining a high level of knowledge about the company’s service offerings.

· Maintaining and updating the CRM with accurate customer and sales data.

· Collaborating with the sales/management team to meet and exceed sales targets.

· Following up with prospects to build relationships and convert them into long-term customers.

· Handling objections with potential customers to ensure a smooth sales process.

· Providing feedback to management on market trends, customer feedback, and sales tactics.

· Provide post-sales support to ensure seamless onboarding and satisfaction.

Required skills and qualifications:

· Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.

· Strong communication and interpersonal skills, with the ability to build customer rapport.

· Solid understanding of the sales process and customer relationship management.

· Experience in customer relationship management tools (CRM) and using CRM software (e.g., Salesforce, HubSpot, Salesdash CRM) is required.

· Understanding of lead generation and prospecting techniques.

· Basic computer knowledge, specifically regarding the Microsoft Office Suite (including Outlook, Excel, Word, etc.)

· Excellent problem-solving skills and a customer-focused mindset.

· Ability to multitask and manage time effectively.

· Ability to work independently and as part of a team.

· Self-motivated, goal-oriented, and able to work in a fast-paced environment.Company Description

We are an industry leading non-asset based Transportation Management Company. We offer specialized transportation services for retailers, manufacturing companies, and restaurants.

Full-time