Operations Support Specialist

Job Description

Job Title – Operations Support Specialist

Location – Columbus, OH 43219

Work Schedule – Hybrid: 3 days onsite & 2 days WFH

Pay Rate – $19.6/Hr. on W2

Duration – 12+ Month contract to hire role

Job Description:

· Field Facing Service Professionals will handle incoming phone calls, if needed escalations and resolve concerns regarding various compensation inquiries for Brokerage accounts.

· Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.

· Functional support areas include Brokerage Financial Advisor Compensation or financial-related inquiries.

· Successful applicants will be highly professional, career driven, and committed to World-Class Service.

· Ability to contribute in a fast paced, team-oriented environment.

· Aptitude to multi-task and adjust quickly to change in a busy financial service center.

Education Level

· Bachelor's Degree

· Recent grad (finance/economics/business administration) can apply.

Hybrid remote