Dispatcher

Schedule: Friday through Monday/ 10 hr.

shifts A.M.

Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner.

Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet.

Communicate and coordinate between all IMC locations to maximize drivers' time.

Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

Essential Functions: * Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city.

Maintain A to B dispatching.

* Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs i.e.

Driver Document Management/Dispatch Optimizer.

* Handle driver service failures up to and including the authority to issue verbal and/or written discipline.

Additionally, contact Manager/Customer service regarding the failure.

* Apply any additional charges including and notify customer service of changes.

* Track/Maintain yard report, MDR, CNI, and Divisional Pool * Actively participate in driver recruiting and retention * Review preliminary payroll * Oversee drivers HOS and Power Direct updating * Manage roadside repair * Operating with a sense of urgency while handling challenging environments Skills Required * Data entry skills; Good communication and organizational skills * 3 to 5 years and intermodal experience preferred * Microsoft Office and Excel Knowledge Required: * DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task; NAVIS * FMCSA Hours of Service Supervision Received: Operations Manager Coordination of Others: Drivers Confidential Data: Driver and Owner/Operator pay information; customer accounts; dispatch activities