Secretary II: Diversion

Salary: $21.53 - $29.01 Hourly

Location : Papillion, NE

Job Type: Full-Time

Job Number: 01241

Department: Diversion

Opening Date: 05/15/2025

Closing Date: 5/29/2025 11:59 PM Central

JOB OVERVIEW

GENERAL PURPOSE

Under the general supervision of the Diversion Supervisor or designee, performs a variety of semi-skilled clerical, secretarial, and administrative work related to departmental operations requiring moderate responsibility and independent judgment.

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES

ESSENTIAL FUNCTIONS

Greet and check in clients, schedule and coordinate appointments for departmental staff.

Answer calls in a professional and courteous manner, collect and deliver messages, route callers to appropriate party.

Establish and maintain effective working relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the general public.

Coordinate and schedule educational training sessions with staff and any outside vendors. Maintain class calendar and coordinate all communication efforts with instructors throughout the year.

Ability to maintain and protect confidential and sensitive information

Accept payments for diversion programs, balance drawers on a daily basis, and prepare funds for deposit.

Make simple postings to accounts; coordinate payables with Victim Witness and process Accounts/Payables for Department.

Process and distribute incoming and outgoing mail.

Enter data into various systems, including but not limited to Case 365, ensuring accuracy and completion in a timely manner.

Maintain records and statistics relevant to departmental operations and metrics.

Establish and maintain filing systems for adult and juvenile cases which are both computer based and physical documents.

Organize, and maintain all necessary paperwork, reports, files, etc. for the audit.

Perform other office related tasks (e.g., ordering supplies, etc.), obtaining proper approvals as needed.

Assist Victim Witness and/or County Attorney's Office to determine restitution payout, track payments in Excel and create memos in Case 365 to be approved by the officer regarding the details of the restitution.

Performs all clerical duties necessary to facilitate random drug testing.

Organize and maintain all necessary documentation for yearly audit.

Assist in the transfer of files to and from the Diversion Office.

Report to work with regular, predictable, and consistent attendance.

Peripheral Duties

Serve as a member of various committees as assigned.

Perform other duties as directed and assigned.

MINIMUM QUALIFICATIONS

Education and Experience

High school diploma or GED required.

Two (2) years of experience as a secretary or receptionist working directly with the public required. Legal Secretary experience preferred.

Post-secondary education in Criminal Justice or similar field preferred.

Must be able to type at 40 net words per minute (nwpm).

Bona fide work experience involving face to face public contact, customer service, cash handling and advanced administrative skills required

Necessary Knowledge, Skills and Abilities

Advanced knowledge/certification in computer software and operating systems to include, but not limited to: Microsoft Office, Case 365, Justice, NCJIS, and NCIC.

Working knowledge of current office practices and procedures

Knowledge of proper English usage, including spelling, grammar and punctuation

Knowledge of accounting and recordkeeping procedures

Effective communication skills

Ability to perform cashier duties accurately

Ability to maintain confidentiality

Ability to effectively meet and deal with the public

Ability to work under pressure and/or frequent interruptions

Ability to navigate stressful situations while maintaining composure

Ability to understand and follow exacting verbal and written instructions

Ability to prioritize work and carry out assigned projects to completion

Ability to perform tasks with attention to detail and a high degree of accuracy

Ability to communicate effectively, in English, both verbally and in writing

Ability to operate equipment including, but not limited to, multiline phone, computer, copy machine, scanner, 10-key calculator fax machine, and multifunction printer

PHYSICAL DEMANDS AND WORKING CONDITIONS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential tasks.

While performing the duties of this job, the employee is frequently required to sit/remain stationary, talk, and hear (i.e. communicate / exchange information), and operate/manipulate equipment (e.g. use hands to finger, handle, or feel objects, tools, or controls). The employee is occasionally required to walk/move about, stand (i.e. remain upright), stoop, bend, climb, kneel (i.e. position self), and reach.

The employee must occasionally lift and/or move up to 30 pounds.

Required sensory abilities include vision and hearing. Visual abilities, correctable to normal ranges, include close and color vision as well as the ability to adjust focus. Communication abilities include the ability to talk (i.e. verbal exchange / exchange information) and hear (i.e. exchange information accurately) within normal ranges. Incumbent must be able to exert sustained concentration for several hours at a time.

Work is performed indoors in an office setting. Work hours may include evenings, weekends, call-ins, and holidays. Work may be fast-paced when dealing with multiple priorities and time constraints. The noise level is typically moderate.

Sarpy County offers competitive benefits to eligible* employees including:

Health Insurance

Dental Insurance

Life Insurance

Long-term Disability Insurance

Pension Plan

Vacation Leave

Sick Leave

Flexible Spending Accounts

10 designated holidays and 2 floating holidays

Employee Assistance Program

*For eligiblity requirements, reference associated or the Sarpy County

01

Are you able to meet the physical demands and work environment requirements of this job with or without accommodation?

Yes

No

02

Are you able to perform the essential functions of this position with or without accommodation?

Yes

No

03

What is the highest level of education you have achieved?

High School or GED

Some College, No Degree

Associates Degree

Bachelors Degree

Masters Degree

04

How many years of experience working in an administrative role with interaction with the public do you have?

None

Up to one year

1-3 years

3-5 years

5-7 years

7+ years

05

Describe in detail your bona fide work experience in face-to-face customer service with the general public

06

Indicate your proficiency with Microsoft Office.

Beginning

Intermediate

Advanced

Professional

07

Are you a current, paid Sarpy County Employee?

Yes

No

08

This position is subject to a Veterans preference. Are you eligible for and requesting a Veterans preference?

Yes

No

09

If you answer yes to claiming Veteran's Preference, you must attach to your application, before submission, a copy of your DD214 including page 4 identifying your character of service (and IF disabled, verification of disability from the VA), OR if you are a spouse of a 100% disabled veteran, you must attach a copy of your spouse's DD214, showing character of service, a copy of the veteran's disability verification from the Department of Veteran's Affairs demonstrating a 100% permanent disability rating, and proof of marriage to the veteran; OR if you are a spouse of an active service member, you must attach a copy of your spouse's active service orders and proof of marriage to the active service member. All documents must be attached prior to submission of application. Are you claiming Veteran's Preference?

Yes

No

N/A - does not apply

10

If you answered yes to veterans preference, did you attach your DD214? You must attach your DD214 to the application

Yes

No

Does Not Apply

Required Question