Single Point of Access Program Associate

Job Description

Description:

Single Point of Access Program Associate

Broome County Mental Health Department (BCMHD)

Johnson City, NY – Hybrid

Full-Time Nonexempt: 40 hours/week

Put the CARE in your CAREER!

At CCSI, our mission is to activate possibilities for our customers and employees through collaboration, compassion, equity, and imagination. For more than 30 years, CCSI has been a leading non-profit partner to local governments, schools, and community-based organizations, helping them improve their business processes so they can focus on their missions. If you’re looking for a career with purpose that creates lasting change in the community, we encourage you to apply.

We are seeking a talented Single Point of Access (SPOA) Program Associate to join our team of nearly 500 employees. The Single Point of Access Program Associate is responsible for entering, triaging, and routing referrals for SPOA. This includes communication with partnering agencies, coordination and facilitation of complex case review sessions and partnering with existing Department staff to build the SPOA committee in alignment with building expertise in the Broome County adult system of care.

CCSI is partnering with Broome County Mental Health Department (BCMHD) to hire a Single Point of Access Program Associate. This position is employed by CCSI and working on behalf Broome County Mental Health Department.

In this role, you will

Receive, process, and monitor referrals for services via SPOA.

Attend, participate and assist with the facilitation of SPOA Committee meetings.

Document and track case statuses and progress while under the supervision of SPOA.

Develop and manage protocols for access to, and oversight of, high-level mental health service process(es).

Develop, implement, and maintain system for tracking referrals, service slots, availability, and utilization.

Design and implement monitoring protocol to ensure appropriate utilization management and utilization review procedures are in place.

Respond to informational inquiries regarding the referral process and basic aspects of BCMHD functions.

Maintain appropriate documentation for all projects and job tasks as assigned.

Compile and submit performance reports to BCMHD leadership and Broome County Stakeholders as requested.

Provide program vision and development

Support intra- and interdepartmental initiatives and planning functions within Broome County Mental Health Department.

Travel as necessary to fulfill assigned responsibilities

Fulfill other responsibilities as assigned.Requirements:

What You Bring

Bachelor’s degree in Human Services or related field with minimum three (3) years of relevant work experience with adults with Serious Mental Illness (SMI), families with children with Serious Emotional Disturbance (SED), individuals with Co-occurring Disorders, or individuals with Intellectual and Developmental Disabilities (I/DD), OR

Equivalent education and work experience (see CCSI's equivalency chart).

Preferred: current, valid Licensure by the New York State Education Department as a:

Qualified Mental Health Staff Person in accordance with 14 NYCRR 595; OR

Non-Physician Licensed Behavioral Health Practitioner (NP-LBHP) in accordance with 14 NYCRR 598 or 599; OR

Licensed Practitioner of the Healing Arts (LPHA) in accordance with 14 NYCRR 512.4

Required for this position are:

Satisfactory completion of all required background screenings.

At CCSI, you’ll enjoy

Market-competitive compensation

An award-winning Wellness@Work and employee benefits program.

An organization that is committed to racial equity and anti-racist practices.

Continuous professional development opportunities.

A voice in shaping CCSI’s ever-evolving diverse company culture.

We Are CCSI!

For more than 30 years, CCSI has been a leading non-profit partner to government agencies, schools, and community-based organizations in the mental and behavioral health space. We aim to maximize these organizations’ potential to serve their communities by supporting their business operations and staffing needs. We dream of communities where everyone flourishes, and we are proud to help our customers move towards that goal.

At CCSI, you are not just part of a team, you are part of a community. You do not just fit in, you belong. We are proud of our steadfast commitment to equity, working diligently to remedy the impact of systems of racism and other forms of oppression to ensure that everyone in our employee community can flourish. We encourage applicants from diverse backgrounds to consider joining us.

CCSI does not accept inquiries from third-party recruiters or search agencies.

Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Full-time

Hybrid remote