Senior Systems Administrator - Cloud

Job Description

Position Summary

The Senior Systems Administrator is responsible for the upkeep, configuration, and reliable operation of our computer systems and infrastructure. This hybrid role (3 days in-office) supports systems across a large footprint and ensures the availability, performance, and security of enterprise applications and cloud-based services.

Responsibilities

Administer and maintain device management frameworks (JAMF, Google Admin)

Oversee identity management and cloud services (Okta, Google Admin, Office 365)

Support and troubleshoot Gmail routing, spam filtering, Zoom phone systems

Create and maintain system integrations and automations

Act as Tier 3 escalation for HelpDesk

Implement and monitor security practices and data retention policies

Provide support to DevOps and engineering teams

Manage lifecycle for Linux/Unix (Apple Mac OS/iOS) systems

Tools & Environments

JAMF, MacOS, ChromeOS

Google Workspace, Office 365

Okta, Zoom phone, Zoom video

AWS, Azure, Google Cloud Platform

Requirements

Bachelor’s degree in IT or related field or 7+ years of experience

5+ years providing technical support in an enterprise environment

Experience supporting 25+ distributed office locations

Proficiency with endpoint management tools (Apple DEP, JAMF Pro)

Familiarity with ITSM tools and eDiscovery processes

Strong communication, project coordination, and stakeholder interaction skills

Full-time

Hybrid remote