Logistics Risk Manager

BEST Logistics Group is looking for a dedicated and detail-oriented Logistics Risk Manager to join our team in Kernersville. If you're motivated, customer-focused, and thrive on problem-solving, we’d love to connect.

About The Role:

We are seeking an experienced Logistics Risk Manager to oversee and manage risk through our brokerage operations. This role will be responsible for identifying, analyzing, and mitigating financial, operational, and compliance risks associated with carrier vetting, customer contracts, cargo claims, insurance requirements, and regulatory adherence.

Key Responsibilities:

Develop and implement risk management policies and procedures tailored to freight brokerage operations.

Monitor carrier onboarding and vetting processes to ensure compliance with FMCSA and company standards.

Review and negotiate customer and carrier contracts with a focus on risk exposure, liability, and insurance terms.

Manage claims related to cargo loss/damage and coordinate with insurance providers, carriers, and legal teams as necessary.

Stay current with regulatory changes (FMCSA, DOT, etc.) and industry best practices affecting freight brokerage.

Conduct audits and risk assessments on brokerage transactions and operational practices.

Collaborate with legal, compliance, operations, and finance teams to promote a culture of proactive risk management.

Train staff on risk-related issues, including fraud detection, carrier compliance, and cargo claim processes.

Support business continuity planning and crisis response for transportation-related incidents.

Job requirements

Qualifications:

Experience in freight brokerage or logistics with a focus on risk management, compliance, or claims.

Strong understanding of FMCSA regulations, freight claims handling, and carrier vetting processes.

Familiarity with TMS platforms and carrier monitoring tools (e.g., Carrier411, McLeod, Highway, etc.).

Excellent analytical, communication, and negotiation skills.

Detail-oriented with strong organizational and problem-solving abilities.

Preferred:

Experience working in a 3PL or freight brokerage environment.

Professional certification in risk management or compliance (e.g., CRM, CPCU, TIA CTB).

What We Offer:

Competitive compensation package

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Opportunities for professional development and growth

A collaborative and inclusive work culture

Why Join Us?

At BEST Logistics Group, our people are the heart of our success. We offer a supportive environment where you can develop your skills, take on new challenges, and make an impact.

Interested? Apply today — we’re excited to hear from you!

On-site

Kernersville, North Carolina, United States

$65,000 - $70,000 per year

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