System Administrator, Level 1

What You Will Do

As a System Administrator, Level 1 you will be responsible for maintaining and deploying mission-critical voice and network systems. Your role will involve system configuration, hardware deployment, and technical documentation to ensure optimal system performance and compliance with user and mission requirements. You will also play a key role in evaluating emerging hardware technologies and providing system-level input to broader infrastructure solutions.

Key Responsibilities

Provide both preventative and remedial maintenance for voice and network system hardware

Deploy, install, implement, and configure end-user devices, servers, networking gear, and peripheral equipment

Conduct site surveys and develop comprehensive Technical Design Packages and engineering plans

Analyze documented and derived system requirements to prepare hardware specifications

Document configurations, perform site testing, and prepare installation reports

Identify and resolve system issues, ensuring user requirements are met

Evaluate existing and emerging hardware technologies and develop related recommendations

Collaborate with project managers, security teams, and help desk personnel to manage technical projects and solve system-related issuesRequired Skills and Qualifications

Demonstrated experience with Cisco Unified Communications Manager (CUCM)

Working knowledge of network configuration and hardware integration

Familiarity with Land Mobile Radio (LMR), e911 systems, and video teleconferencing technologies is a plus

Excellent communication, leadership, and interpersonal skills

Strong analytical, conflict resolution, and decision-making abilities

Ability to coordinate across departments and lead system administration efforts in complex environmentsEducation and Experience

Bachelor’s degree in Computer Science, Information Assurance, Information Security System Engineering, or a related field from an accredited institution

A minimum of five (5) years of experience as a System Administrator supporting programs of similar scope and complexity

In lieu of a bachelor's degree, an additional five (5) years of relevant experience may be substitutedCertifications

Required: DoD 8570 IAT Level II certification (e.g., Security+ CE, SSCP, GSEC, or equivalentClearance Requirement:

Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.