Network Engineer, Level 1

What you will be doing!

As a Network Engineer at Independent Software you will be responsible for the maintenance, sustainment, and technical troubleshooting of enterprise-level data, voice, and video networks. Working the day shift, you will support critical network infrastructure operations, investigate system-level issues, and ensure optimal performance across interconnected systems. Your contributions will directly support mission readiness by maintaining robust, secure, and reliable communications environments.

Key Responsibilities:

Maintain and sustain data, voice, and video network systems

Troubleshoot and resolve complex network and hardware issues

Provide Tier-2 and Tier-3 technical support for escalated network incidents

Install, configure, and test network applications and hardware components

Perform network configurations and implement system changes on routers, switches, firewalls, and other devices

Prepare network diagrams and documentation to reflect current architecture and changes

Assess aging infrastructure and perform upgrades or replacements in accordance with defined plans

Collaborate with engineering teams to implement LAN, CAN, and voice systems per requirements

Mentor junior technicians and serve as a technical role model within the team

Required Skills & Qualifications:

Proficiency in configuring and troubleshooting routers, switches, hubs, PBX, firewalls, and call management systems

Experience with Cisco, Brocade, or Juniper network devices

Strong analytical skills for identifying and resolving network performance issues

Ability to produce and interpret network schematics and documentation

Effective verbal and written communication skills for collaboration and escalation

Self-starter with the ability to prioritize and manage multiple tasks within defined timelines

Education and Experience

Associate’s degree in engineering technology from an accredited college or university

A minimum of four (4) years of experience supporting programs of similar scope, type, and complexity

Two (2) additional years of relevant experience may be substituted in lieu of the associate’s degree

Certifications:

IAT Level II baseline certification (e.g., CompTIA Security+ CE) per DoD 8570.01-M

Cisco Certified Network Associate (CCNA) or equivalentNote: Both certifications are required at the time of hire.

Clearance Requirement:

Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.