Client Service Associate

Company Description

About Us

Nexmos Design is a dynamic and innovative company specializing in creative event planning and design solutions. We pride ourselves on delivering exceptional experiences for our clients by combining creativity, precision, and professionalism. Our team is passionate about creating memorable events that exceed expectations.

Job Description

Job Description

We are seeking a professional and highly motivated Client Service Associate to join our team in San Antonio. In this role, you will serve as the main point of contact for clients, ensuring their needs are met and projects are completed to satisfaction. This position requires strong communication skills, attention to detail, and a commitment to excellent service.

Responsibilities

Act as the primary liaison between clients and internal departments

Manage client accounts and ensure timely responses to inquiries

Coordinate with project teams to meet deadlines and client expectations

Prepare and deliver reports, presentations, and updates to clients

Assist in onboarding new clients and maintaining long-term relationships

Resolve client concerns in a professional and efficient manner

Maintain accurate records and documentation of all client interactions

Qualifications

Qualifications

Bachelor's degree in Business, Communications, or related field preferred

2+ years of experience in client services, account management, or customer relations

Excellent verbal and written communication skills

Strong organizational and problem-solving abilities

Ability to multitask and prioritize in a fast-paced environment

Proficiency in Microsoft Office Suite and CRM tools

Additional Information

Benefits

Competitive salary: $69,000 - $75,000 per year

Opportunities for professional growth and career advancement

Supportive team environment with ongoing training

Access to development tools to enhance your client service skills

Full-time position with consistent weekday schedule