Client Service Associate Entry Level

We partner with charitable organizations to amplify their programs and drive positive change. We’re currently seeking a dedicated Client Service Associate to join our growing team. In this role, you’ll serve as the first point of contact for our Fundraising and Marketing & Communications teams, helping to process donations, manage our database, and provide exceptional customer service to our valued supporters.

Key Responsibilities:

Act as the primary contact for all external and internal fundraising inquiries

Provide outstanding customer care, ensuring timely acknowledgment and appreciation of new and departing donors

Collaborate with management and the communications team to prepare and distribute accurate, engaging donor communications

Support a variety of fundraising and promotional events, including planning, logistics, and on-the-day assistance

Oversee the maintenance of the donor database, ensuring accurate data entry and offering internal training and support

Assist the fundraising team with data input, amendments, report generation, and data queries, prioritizing tasks and meeting deadlines

Stay informed on the latest fundraising initiatives and industry news

Take ownership of your role by incorporating new ideas and initiatives to enhance our fundraising efforts

Requirements:

A passion for fundraising and commitment to supporting a great cause; prior experience is a plus but not mandatory

Exceptional attention to detail and accuracy

A positive, energetic, and proactive attitude

Strong problem-solving skills and the ability to take initiative

Excellent written and verbal communication skills

Why Join Us?

Meaningful Impact: Contribute to initiatives that make a real difference in the community

Collaborative Environment: Work closely with a supportive team that values innovation and dedication

Professional Growth: Gain experience in fundraising and donor relations, while developing your skill set in a rewarding industry

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