Customer/1 Functional Skills:
Candidate should be having following functional skills.
· Energy & Utility domain
· Specific to Customer/1:
· Understanding about Meter-To-Cash (M2C) process
· CSS Data Modeling
· CSS-Meter download and upload process
· CSS-Prebilling
· CSS-Billing (Regular billing, Off cycle billing, Budget Billing, Billing exception handling, CARP processing, Payment plans etc.)
· CSS-Invoicing
· CSS Cash processing
· CSS-Credit and collection, Service orders.
· CSS Dev Tool
· Tariff modeling (i.e. Rate, Revenue, Rider, Charge type, cons type etc.)
· AMI and Non-AMI meters, Interval, Non-interval readings
· Net Metering
· Remote Net Metering
· Smart grid
· On-Peak, Off-Peak etc.