Service Technician I - Scale

Job Description

Job Summary:

Scale Service Techs Level I work mostly on their own in the field to calibrate and / or repair customer’s industrial scales. Candidates must have strong computer skills, be in good physical condition, enjoy solving technical problems and being part of a team. Upon completion of calibration, the service tech enters data into calibration software and creates a Certificate of Calibration for the customer. They work some overtime and weekend hours.

Essential Functions:

Maintenance, calibration and / or repair of Industrial Scales

Respond to Call Service (Emergency) to fix and repair Customer’s Scales – calls could be during or after working hours. Must be willing to work some overtime and weekend hours – may also include some overnight travel.

Consistently maintain good work attendance and productive work ethic.

Minimum Requirements / Qualifications:

Strong mechanical, electronic and / or technical background in industrial environment

Valid driver’s license and clean driving history required

Class B CDL license a plus

Welding and/or Concrete knowledge is a plus

Strong interpersonal and customer service skills

2 Year Technical Degree preferred but not required

Military service or calibration experience a plus

Computer literate

Performance driven and customer focused

Local travel, occasional overnights required

Core Competencies:

Commitment to Excellence - Check your work

Customer Relationship Management - communicate with customers to deliver better service

Methodical Approach - troubleshooting

Team Building

Physical Demands of the Position:

Stands greater than four hours at a time

Stoops and bends below knee level 8 – 10 times an hour

Lifts and carries less than 100 pounds repetitively

Climbs stairs more than four times in an eight hour shift

Pushes / pulls objects greater than 25 pounds

Reaches out; Reaches overhead

Repetitively uses feet to walk and to drive

Repetitively uses hands

Grips with hands

To learn more about this position at Cross please check out this link

Full-time