Auto Subrogation Specialist

Job Description

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections, tailored debt recovery solutions, audits, and loss control inspections. As the parent company, ARMStrong is proud to own and operate Altus Commercial Receivables, Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in its own right, providing specialized expertise in debt management and financial services.

SubroIQ is seeking a Collection Subrogation Specialist as we continue to grow our team! This position includes collecting outstanding balances, providing needed documentation, coordinating the resolution of disputed invoices, and escalating high-risk customer accounts when necessary.

Job Responsibilities:

Communicate with businesses via the telephone and written correspondence

Complete activities such as phone calls, internet searches, third-party report reviews, etc., to obtain reliable contact information

Maintain minimum account work standards as assigned by Management.

Negotiate claims’ resolution with insurance carriers, attorneys, and responsible parties

Establish agreements for lien releases

Establish monthly payment contracts

Prepare investigative correspondence

Acquire background information, when necessaryJob Requirements:

1 year of 3rd party collections and/or subrogation experience required

Exercise independent judgment

Negotiate settlements

Basic proficiency with Microsoft Office, data entry, and strong computer skills, excel preferred

Critical Thinker

Strong attention to detail and goal-oriented

Ability to deescalate adverse situations

Strong interpersonal, communication, and organizational skills

Dependability

Customer Service experience is REQUIREDCompensation and Benefits:

$17-19 (DOE) per hour plus commission

Benefits package with health, dental, vision, life, and disability coverage options

401(k) retirement plan option with company matching

Generous paid time off policy - start with 18 days per year

Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!

ARMStrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Full-time