Manager Fiber Enterprise Sales

Position Title: Manager Fiber Enterprise Sales (M2)

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

Crown Castle is seeking an enterprise fiber sales manager with extensive industry, sales and management experience and knowledge. The Manager of Fiber Enterprise Sales will be responsible for setting and implementing sales objectives and initiatives, and facilitating the development of the sales team in building relationships with existing Enterprise accounts; specifically, the ability to leverage existing relationships into new opportunities.

Responsibilities

Directs and oversees a Regional Sales team

Responsible for setting and implementing sales objectives and initiatives

Sets short and long-term sales strategies and evaluates effectiveness of current sales programs

Facilitates the development of the sales team in building relationships with existing Enterprise accounts; specifically, the ability to leverage existing relationships into new opportunities

Trains sales team in solutions selling methodology

Develop team to close opportunities and drive revenue

Recommend product or service enhancements to improve customer satisfaction and sales potential

Defines territory and acts as an escalation point for sales team and customers

Provides accurate sales forecasts

Leads team through the on-going goals and performance management process

Education/Certifications

Bachelor’s degree or equivalent experience required

Experience/Minimum Requirements

Recent Sales Management Experience

Minimum 7+ years’ experience in telecommunications sales environment

Ability to recruit and develop a professional sales force in a minimum period of time

Successful sales track record in vertical markets and/or strategic accounts

Must have a proven track record of building and executing sales strategies to penetrate, close, and manage business in accounts

Microsoft Office experience

CRM Tools

Expectations

Proven Leadership experience

Works closely with Marketing and Inside Sales on lead generation programs

Proven planning skills with demonstrated ability to identify resource requirements, plan appropriately for problems, and to lobby and rally management and external organizations for support

Must be recognized as a team player having the ability to influence peers and superiors to accept a point of view, adopt a specific agenda, or take a course of action to achieve Crown Castle goals

Superior customer care, entrepreneurial attitude and ownership of strategic accounts

Professional demeanor and poise, with the tenacity and perseverance to realize complex challenges, mandatory

Requires a professional demeanor with strong communications skills – verbal and written; heavy prospecting requirement

Self-Starter

Telecommunications or communications networking experience with emphasis on metropolitan area networking services; SD-WAN, DWDM, Ethernet, IP etc.

Intermediate to advanced MS Excel skills

Organizational Relationship

Reports to: Fiber Sales Director - Enterprise

Title(s) of direct reports (if applicable): Commercial Account Executive, Associate Account Executive

Working Conditions: This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays. On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.

The salary range offered for this position is $108,000-$148,500 annually. A candidate’s offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees will also receive a minimum of 18 days of paid time off each year and 12 paid holidays throughout the calendar year.

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