Supervisor Revenue Cycle Training

Description

PRIMARY PURPOSE

Oversees the day-to-day operations of the trainers to ensure consistently high-level training and training support. Continuously evaluates and enhances training program effectiveness by monitoring trainer delivery of education and trainer effectiveness in classroom and support settings.

Major Responsibilities

Supervises the day-to-day activities of the training specialists to ensure effective and efficient operation of the department.

Oversees and continuously evaluates the delivery of training for content, standardization, and effectiveness.

Collaborates with in-scope leaders to provide training and training support, including ad hoc requests and special projects.

Applies competency models and quality assessments to ensure the effective performance of all training specialists. Oversees the onboarding of new training specialists.

Carries out training policies and procedures, ensuring compliance with requirements.

Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.

Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

MINIMUM JOB REQUIREMENTS

Education

Bachelor's Degree (or equivalent knowledge) in Education or related field

Certification / Registration / License

n/a

Work Experience

Typically requires 3 years of experience in adult education at a lead or senior level that includes experience in implementing training programs

Knowledge / Skills / Abilities

Demonstrated ability to support educational offerings that ensure translation of teaching into action.

Innovative coaching and counseling skills when dealing with education and development issues.

Comprehensive evaluation skills for determining skill and knowledge competencies of training specialists and learners.

Ability to deal and work effectively with multiple departments and in matrix organizational structures. Exceptional verbal, written, and interpersonal communication skills.

Demonstrated proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) or similar products and in electronic health record systems. Ability to quickly learn new software systems as needed.

Strong organizational skills and ability to work independently with limited guidance or direction. Effective critical thinking, creativity, problem solving and decision-making skills.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

Position may require travel which may result in exposure to road and weather hazards.

Exposed to normal office environment.

Operates all equipment necessary to perform the job.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Annual Base Pay: $78,000.00-$117,000.00

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

Premium pay such as shift, on call, and more based on a teammate's job

Incentive pay for select positions

Opportunity for annual increases based on performance

Benefits and more

Paid Time Off programs

Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

Flexible Spending Accounts for eligible health care and dependent care expenses

Family benefits such as adoption assistance and paid parental leave

Defined contribution retirement plans with employer match and other financial wellness programs

Educational Assistance Program

Visit totalrewards.org to access your existing Total Rewards and view this FAQ to learn more about the internal transfer process.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.